Director of Technology Services-Sheriff’s Office (Open and P…

Company: County of San Mateo
Location: Redwood City, CA 94063

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The County of San Mateo Sheriff’s Office is accepting applications from highly innovative and forward-thinking candidates to fill the role of Director of Technology Services.

The Sheriff’s Office is dedicated to promoting an environment that encourages continuous improvement and innovation and strives to be leaders in modern policing, acting on input and feedback from our communities and colleagues; constantly implementing best-practices; and exploring alternative solutions to current issues. Technological needs are at the forefront of this continuous improvement and innovation.

With a staff of six information technology personnel, the Director of Technology Services will oversee the information technology (IT) functions and activities of the Sheriff’s Office which includes over 800 sworn and civilian personnel. IT functions include, but are not limited to application implementation, support, development, and maintenance, desktop and client-based application support; body worn camera, in-car video and e-citation system support, establish, monitor, evaluate, and revise department’s technology goals, objectives, policies, and procedures; develop and implement technology plans, objectives, and budget.

The ideal candidate will have the following essential experience and demonstrated knowledge, skills, and/or abilities:

  • Experience working in a public safety or criminal justice environment.
  • Direct IT and administrative experience in a large agency.
  • Superior experience implementing technology solutions such as electronic workflows, use of business analytics and mobile technology.
  • Experience managing technology budgets within a public sector arena.
  • An approachable and politically astute leader, strategic thinker and planner with a management style that fosters trust, loyalty, respect, commitment and partnership.
  • A genuine desire to be a part of the Sheriff’s Office management team and its’ future.
Examples Of Duties

Duties may include, but are not limited to, the following:

  • Develop and implement goals and objectives for IT for assigned department.
  • Direct, oversee and participate in the development and implementation of work plans for IT; assign work activities, projects and programs; monitor work plan progress review and evaluate work products and programs to ensure compliance with standards and achievements of goals and objectives; and implement corrective actions to assure high quality performance.
  • Anticipate and respond to the need for new or modified systems.
  • Coordinate operations with other divisions, County departments and other agencies to promote maximum creativity and efficiency.
  • Research and prepare comprehensive technical analyses, studies and reports.
  • Oversee and participate in selecting, training, motivating and evaluating personnel and contractors; recommend and implement personnel actions, such as promotions, transfers, discharges and disciplinary measures.
  • Represent the department with outside groups and organizations; participate in outside community and professional groups and committees, as needed; provide technical assistance as necessary.
  • Administer and monitor IT.
  • Perform other duties as assigned.
Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Typical ways to qualify are:

Education: A bachelor’s degree in information technology or related field.

Experience: Four years of increasingly responsible experience performing duties related to IT management in a large, complex agency including two years experience in a senior level administrative or management position.

Knowledge of:

  • All aspects of information services administration including appropriate methods, procedures and technical expertise.
  • Pertinent local, state and federal laws, rules and regulations.
  • Organizational, administrative, and management principles and practices.
  • Resource allocation, planning and budgeting.
  • Methods of organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
  • Principles and practices of business systems analysis.
  • Principles and practices of public administration, organization and personnel management and project management.
  • Principles of supervision, training and performance evaluations.
  • Public relations.
  • IT Strategic planning.


Skill/Ability to:

  • Anticipate and plan for the department’s IT needs, and organizational structure.
  • Create goals and strategies that support department’s vision and management philosophy.
  • Direct and coordinate all aspects of information services administration.
  • Supervise, train, and evaluate the work of supervisory and/or management, professional, technical and clerical staff.
  • Analyze and evaluate statistical data and reports related to information services management.
  • Interpret, apply, and explain County policies and state and federal legislation related to IT.
Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume or a reference to a resume will not be accepted as a substitute for the required employment application and/or supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates’ application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.


IMPORTANT: Applications for this position will only be accepted online.
If you are currently on the County’s website, you may click the “Apply” button. If you are not on the County’s website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.


~ TENTATIVE RECRUITMENT SCHEDULE ~

Final Filing Date: January 3, 2020
Application Screening: Week of January 6, 2020
Panel Interviews: January 22 and/or January 23, 2020


At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.

County of San Mateo is proud to be an Equal Opportunity Employer.

Analyst: Mandy Singh (12062019) (Department Director of Automation)