Vice President, IT & Distribution

Outcomes & Responsibilities

• Identifies and proposes new information technologies, process, and systems to improve business function and decision making.
• Establishes the strategic direction of JSX information systems as well as executing the strategy and change management initiatives.
• Develops the IT vision, strategy, and a road map for JSX.
• Implements and leverages information technology to provide the highest levels of service and expertise to internal and external clients.
• Develops strategies and methodologies to accelerate integration and optimization of processes
  Builds strong relationships with business groups, and their leaders across the enterprise, and develops a detailed understanding of their issues, challenges and opportunities.
• Prioritizes issues and executes plans to address them.
• Leads a team of information technology professionals.
• Fosters a culture of accountability, authenticity and impact throughout the IT organization.
• Ensures the consistent and constant development of all staff to maximize efficiencies in operations while providing growth opportunities.
• Establishes metrics for managing IT effectiveness and for measuring the impact of IT on the business, providing regular status reports and adapting behaviors as needed to achieve maximum productivity and effectiveness levels.
• Monitors the industry for developments in IT operations; evaluates and implements relevant new tools and service management frameworks.
• Assesses the relative impact of emerging technology to strategic business needs and interprets their meaning to executive team.
• Continually evaluates existing systems and identifies technology and projects to improve the usability, efficiency, security, scalability and reliability of the environment.
• Proactively researches technology trends.
• Regularly assesses IT systems and makes decisions on investments and implementation of future technology in alignment with strategic goals and objectives.
• Operates with a sense of urgency and focus, while consistently reviewing the bottom-line impact.
• Develop and oversee Cyber security plans to remediate issues and or implements process changes to effectuate compensating controls into IT programs and systems.
• Able to work collaboratively with diverse leaders, communicate an IT vision and strategy across all levels of the organization, and build consensus around key initiatives and projects.
• Provides senior-level leadership over enterprise-wide IT initiatives, including infrastructure and architecture, applications development, networks, systems development, computer operations support, and outsourcing of IT needs.
• Oversees development, implementation and operation of customer service platforms, provide training as needed to end users.
• Approves vendor negotiations and IT architecture.
• Develops and approves technology futures and budgets.
• Creates the annual Information Technology budget in support of operational goals and objectives.
• Provides the insight and guidance needed to make appropriate leadership decisions in this area based on the current tools and technologies available in the market.
• Participates as a member of the Executive Leadership Team.

Behavioral Competencies:

• Understands user(s) needs and provides efficient solutions that fit a diverse clientele
• Recognizes opportunities to create applications and systems that give JSX/JetSuite competitive advantages
• Proactively anticipates problems and develops contingencies to ensure 99.75% annual up-time
• Develops relationships to benefit company performance, both short & long term, and maintains a sound understanding of the motives, needs, and concerns of stakeholders
• Develops capabilities inside and outside of IT. Creates an overall climate of development, innovation and ever increasing professionalism within IT
• Establishes appropriate goals and objectives, ensuring they are delivered on time, within budget, through internal and external resources. Leads and facilitates continuous improvement across the entire company
• Naturally inquisitive and very successful in researching key issues. Brings in new ideas from other sources and industries. Recognizes critical and relevant data
• Proactive, never reactive, recognizes and brings new solutions and business opportunities to create strategic advantages
• Self-confident in pursuit of their objectives for department and company.
• Prepared to put repeated effort into their activities and are not de-motivated by setbacks.
• Prepared to raise difficult issues, even when opposition may be expected
• Strong analytical and critical thinking skills.
• Uses data and analysis to identify root causes and optimize cost-effective solutions and decisions

Functional Competencies:

• All key business software systems: General Ledger, HRIS/Payroll, Google applications
• Aviation specific systems: Radixx, Astro, etc.
• Website support, operation and maintenance
• Travel distribution systems

Required Education & Experience:

• Bachelor’s of Science (BS) Degree in Computer Science or Management of Information Systems (MIS)
• 10+ years of experience in complex information technology environments; experience in strategic planning, risk management, contracting, and IT operations; experience in systems design, programming, enterprise networking, information security, and project management
• 5+ years of progressive leadership responsibility in IT

Preferred Education & Experience

• Master’s Degree in Computer Science of Management of Information Systems (MIS)
• 10+ years of progressive IT management experience
• ITIL Certication
• Six Sigma Certification
• 5+ years of Aviation industry experience
• Able to travel when needed

Company Description

The vision of JSX is to provide simple and reliable air travel that reignites the joy and wonder of flying. JSX launched service in April 2016 selling daily flights on 30-seat jets from private terminals on the West Coast and Las Vegas. By coupling the speed and convenience of the private flying ground experience with the flight frequency and fares of commercial airlines, JSX has quickly grown in both size and popularity and, today, offers over 300 flights a week to six destinations. In addition to the extreme efficiency and time savings due to the elimination of airport lines and hassles, JSX offers a superior onboard customer experience with complimentary snacks, beverages and business-class legroom at every seat within its beautifully appointed E135s. Headquartered in Dallas, TX, and backed by major investors including JetBlue and Qatar Airways, JSX is poised to significantly expand its fleet and footprint in the coming months and years. We are actively seeking fun, passionate and innovative Crewmembers (the terms we use for all employees – whether they fly or not!) to join us in our quest to change how the world experiences air travel.

JetSuite offers the first and only premium experience in the light jet category with a fleet comprised entirely of Embraer Phenom 100 and 300 aircraft. After 10 years of operation, we have flown more hours on the Phenom than any other operator in the world. Whether you are flying solo or in a group of up to 7 passengers, we have you covered. JetSuite delivers an enhanced cabin experience with an expertly curated catering menu, premium snacks & wine, amenity kits, luxurious blankets, and much more. Safety is paramount and JetSuite is ARG/US PLATINUM, the highest rating achievable in civil aviation, and an accolade bestowed on fewer than 5% of charter operators nationwide.

For frequent fliers, we have the SuiteKey membership, where clients enjoy preferred, fixed hourly rates, no repositioning fees, 365-day access, and guaranteed availability with 48 hours notice. Clients simply deposit at the Chairman, Founder or Executive levels and fly against those funds by emailing or calling our expert, always-on, Guest Services team.

For those who fly less frequently, we offer charter services on and off the JetSuite fleet depending on your mission.

Culture

Additional Information