Operations Manager & Chief of Staff to COO of Cannabis Compa…

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Company: Fine Fettle Dispensary
Location: Hartford, CT 06105 (Asylum Hill area)

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RESUME AND COVER LETTER REQUIRED

Title: Operations Manager & Chief of Staff to COO of Cannabis Company

Job Description:

Oversee day-to-day manufacturing, processing, & retail operations of growing multi-state operational cannabis business and support Chief Operating Officer in his role to efficiently operate and expand business.

Responsibilities:

General Management

  • Create and manage project plans for ongoing workstreams e.g., new state applications, facility buildouts, hiring & training, retail operations, etc.
  • Develop, implement, and refine standard operating procedures (SOPs) and processes
  • Manage and collaborate with outsourced vendors
  • FP&A
  • Bookkeeping
  • Technology
  • Human Resources
  • Review financials for accuracy and support monthly close and budgeting process
  • Conduct vendor due diligence and negotiate pricing
  • Build and maintain reporting tools for CEO
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations

Sales Operations

  • Develop and implement a sales strategy with clearly defined KPIs, targets, and goals
  • Identify underperforming operations and develop an improvement plan to manage issues effectively
  • Manage budget and monitor/track SKU-level performance to ensure optimal sales & gross margins
  • Work with store managers and brand ambassadors against their KPI goals e.g., sales productivity

Operations Management

  • Oversee inventory management within retail stores and manage inventory levels
  • Assist in approval and processing of bi-weekly payroll
  • Support creation of weekly sales and inventory reports
  • Standardize SOPs and policies to ensure customer satisfaction and employee productivity
  • Schedule regular store visits and audits, ensuring adequate staffing, optimal inventory levels, and exemplary customer service and holding each location accountable for performance
  • Facilitate annual performance review process for managers, and propose salary increases/individual bonus incentives

Who You Are:

  • You have strong business and operational acumen with at least 4 years of relevant experience
  • Based in either Hartford, CT or New York, NY (can be remote in special circumstances, but must be willing to travel).
  • A strong communicator in any medium: in-person, over the phone, in emails, etc.
  • Possess strong analytical, organizational, and project management skills. Proactive, resourceful, and instinctive, with a natural ability to solve problems and seek new information.
  • A self-starter with the ability to thrive in an incredibly fast-paced, sometimes ambiguous work environment.
  • Possess extreme attention to detail, a sense of urgency, reliability, and commitment to mastering your work.
  • You demonstrate strong judgment in your decision making and have exceptional time management and prioritization skills; you’re able to see the “big picture” and the details.
  • Gets things done

Expected Salary:

Commensurate with experience. Hartford. Can be remote Northeast-based in special circumstances, but must be willing to travel.

Job Type: Full-time

Education:

  • Bachelor’s (Required)

Location:

  • Hartford, CT (Preferred)

Work authorization:

  • United States (Required)

Required travel:

  • 25% (Required)

Additional Compensation:

  • Store Discounts

Work Location:

  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off