Infrastructure Project Manager

Job Summary

This position leads IT Infrastructure project/programs consisting of multiple projects. It plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, end user services and the like. It coordinates work performed by IT staff and internal customers/partners by defining project requirements, scope, budget, KPIs, risks, and value driven outcomes. This position develops detailed program level plans that communicate major milestones and critical dependencies. It manages all implementation processes including resource allocation, milestone and dependency tracking, progress tracking, monitoring change control process, KPIs, testing, adoption, documentation, training, and on-time delivery within budget constraints. Interprets internal or external business issues and recommends best practices.

Recognized within the organization as a functional expert with specialized depth and/or breadth of knowledge. Works independently, with guidance only in the most complex situations. Solves complex problems; identifies new solutions using a broad perspective and understanding. Leads large-scale projects with substantial resource requirements, risk, and/or complexity. May lead a project team with influence over contribution of others. Translates functional vision into plans and guides their execution.

Job Duties

• Initiates large, complex projects or multiple small IT Infrastructure projects following the defined project management methodology by the PMO, including gathering and defining comprehensive project requirements/scope, developing project charters, project plans, budgets and schedules, determining resource requirements and forming cross-functional project teams.
• Follows project management methods, procedures, and quality objectives, including metrics for assessing progress and create required project documentation.
• Oversees other project managers’ activities involved in the projects assigned.
• Evaluates variances from the project plans, budgets and schedules, develops and implements changes as necessary to ensure that the project remains within specified scope and within time, cost and quality objectives as possible and keeps management and involved stockholders informed. Identifies areas of risk, monitors them throughout the project, and reports to involved stakeholders and higher management.
• Makes effective presentations to impacted project stakeholders, including business partners, IT areas and higher management during the project lifecycle.
• Evaluates and ensures project sponsor satisfaction at project completion.
• Coaches and mentors other Project Managers on project management best practices and tools.
• Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

Basic Qualifications

• Bachelor’s degree from an accredited university or college, preferably in a job related major field of study
• Minimum five (5) years of relevant professional experience, including specialized knowledge of a discipline utilized to lead an area of our business, or equivalent combination of education and experience

Preferred Requirements

• IT project management experience coupled with functional work experience with the software development or infrastructure development life cycle; demonstrated subject matter expertise in the areas of communication, negotiation, problem solving, influencing, risk and issue mitigation, and leadership; experience managing multiple projects that are interconnected and will provide a conclusive result.
• Extensive experience managing IT projects. Preferred experience managing IT Application Development projects and Software Development Life Cycle (SDLC)
• Hands-on experience with PTC technology platform and objectives

Required Skills

Required Experience