Who are we looking for?
The Director of First Impressions must be able to handle a wide variety of responsibilities. The right person for this position will be friendly and outgoing with a strong desire to help and serve others. They will ensure that all people entering or calling into the market center will receive the highest level of customer service whether they are agents or consumers, from the greeting they receive to the environment they are entering until they time they leave. They will work closely with the Market Center Administrator to help plan and coordinate all events in the market center, from weekly classes to annual events and everything in between.
What will you do?
- Greet all people entering or calling into the market center with warmth & friendliness
- Maintain a neat and orderly office setting
- Maintain proper inventory levels of office supplies and documents for agents
Essential duties & responsibilities
- Answer the phone correctly & properly route calls
- Greet everyone in a positive manner
- Assist management team
- Receive and sort mail and deliveries
- Maintain appearance of reception area & common spaces within market center
- Plan and coordinate all events in the market center with guidance from management
- Keep agents up-to-date on whatâs happening in the market center in terms of education, birthdays, etc
- Coordinate the monthly Home Finders Guide magazine
Communications/interactions
- Agents – daily
- Market Center Administrator – daily
- Team Leader – daily
Knowledge/skills
- Extraordinary people skills
- Problem solving skills
- Proactive, positive attitude
- Willing and able to embrace new technology, master it, and teach it to others
- Great verbal and communication skills
- Neat, clean, professional appearance
- Knowledge of MS Word, Excel, PowerPoint, Publisher
Job Type: Full-time
Experience:
- Customer Service: 1 year (Preferred)
- Receptionist: 1 year (Required)
Work Location:
- One location
Schedule:
- Monday to Friday
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