Senior Director, Merchandise Planning

Company: WALGREENS
Location: Deerfield, IL 60015

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Job Summary

Provides vision for and oversees divisional planning teams on the development and implementation of the planning organization. Creates and executes actionable programs and products across the company, leveraging initiatives across business groups to fulfill the corporate strategy. Responsible for developing the strategic plan through which the goals, priorities and actionable objectives are achieved. Accountable for leading a team that delivers ongoing financial plans through analytical based recommendations, action plans, and creating the demand plan based on the business strategy. Outcomes directed have a significant impact on the organization’s short- and long-term results, specific customers and/or partners. Decisions have significant impact on the organization.

Job Responsibilities

  • Develops a strategic plan (short and long-term) around the execution of Corporate initiatives; leading and overseeing the activities for Merchandise Planning across the company and business groups.
  • Builds the formal frameworks and methodologies for approaching major strategic issues both leveraging existing resources and creating new innovative concepts across the Company for Merchandise Planning. Ensures process and structural fit with key stakeholders. Performs as a focal point for cross-functional teams and liaison to stakeholders in developing and implementing frameworks. Develops effective working relationships with stakeholders to achieve targeted goals and/or solutions.
  • Builds strategy and inputs to inform annual long range planning cycle. Leads process reviews and development of strategies to meet financial targets, and departmental goals and objectives.
  • Collaborates with executive leadership and peers to ensure understanding of key initiatives and result. Supports quarterly senior leadership planning off sites and assessment of business performance.
  • Shares highly complex information related to areas of expertise. Interacts with senior management to keep abreast of objectives and report on the execution thereof. Advises and makes actionable recommendations to executive management on strategic initiatives related to developing a customer focused organization.
  • Accountable for growth and optimization of consumer awareness, market share and/or specified initiatives. Reviews the competitive marketplace and makes adjustments to operational and strategic activities based upon identified information.
  • Develops budget for specified area of responsibility and is accountable for working with the Planning, Merchandising and Finance partners to deliver against business goals/objectives.
  • Builds the formal frameworks and methodologies for key strategic issues both leveraging existing resources and creating new innovative concepts across the Company, ensuring process and structural fit with cross-functional teams. Establishes the underlying toolkit essential for building the infrastructure.
  • Oversees and provides leadership, direction and consultation to the Directors on staff within Merchandise Planning. Builds and manages an internal/external team to lead the development of Merchandising. Oversees and directs the work of director, managers and their subordinates. Obtains and allocates resources to meet operating plans. Ensures the ongoing training and development of direct reports. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

Walgreens (walgreens.com), one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. Walgreens is proud to be a neighborhood health, beauty and retail destination supporting communities across the country, and was named to FORTUNE magazine’s 2019 Companies that Change the World list. Approximately 8 million customers interact with Walgreens in stores and online each day. As of August 31, 2019, Walgreens operates 9,277 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. Walgreens also provides specialty pharmacy and mail services and offers in-store clinics and other health care services throughout the United States, most of which are operated by our health care strategic partners.

Basic Qualifications

  • Bachelor’s Degree and at least 8 years of experience in one or more of the following: retail, merchandising, planning, demand planning, inventory management, allocation, analytics, finance or replenishment OR a high school diploma/GED and at least 11 years of experience in two or more of the following: retail, merchandising, planning, demand planning, inventory management, allocation, analytics, finance or replenishment.
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.
  • Experience developing strategic initiatives which align with business goals and budget.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience leading cross-functional teams in a matrix organization
  • Experience interacting and influencing others at the executive level.
  • Experience creating opportunities and leading initiatives that impact ROI and/or an organization’s profitability
  • At least 5 years of experience planning, developing, and managing departmental expense and capital budgets.
  • At least 5 years of experience of direct leadership and cross functional team leadership.
  • Willing to travel up to 15 % of the time for business purposes (within state and out of state).


Preferred Qualifications

  • Master’s Degree OR MBA
  • 12 years of experience in one or more of the following: retail, merchandising, planning, demand planning, inventory management, allocation, analytics, finance or replenishment.
  • JDA, SAP or other merchandise planning tools
  • SAP Systems