Regional Vice President of Operations

Company: HHM – Northern California
Location: San Francisco, CA

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Join a leading and growing hospitality company in a key role overseeing a regional portfolio of up to 20 select service hotels. This role requires taking full ownership of finance, operations, revenue management, and sales activity in the region to maximize financial and other results by motivating and teaching the regional support team and hotel general managers.

Potential Career Path

Vice President of Operations – Executive Vice President of Operations– Chief Operating Officer


Essential Job Functions

  • Own the financial discipline by working with general managers and regional finance leaders to prepare annual budgets, review P&L’s, and accurately forecast for all hotels in the region.
  • Communicate strategic plans and periodic financial results to senior leaders, owners and other stakeholders in an effective manner.
  • Lead above property regional finance, engineering, revenue and sales leaders to maximize revenues and profits, maintain physical assets, optimize sales productivity, and ensure compliance with all internal controls.
  • Support the Cap Ex approval and execution processes to ensure allocated funds are spent and work is completed timely.
  • Drive guest satisfaction by maintaining product and established quality standards at each hotel.
  • Ensure preventative maintenance programs are in place at the properties and that they are administered routinely and effectively.
  • Utilize talent within the region to support task force needs and advance the careers of operations and other associates.
  • Drive associate satisfaction at the properties by ensuring a respectful and fair work culture.
  • Provide advice and direction in regards to associate relations issues to ensure related decisions are made in accordance with company values and labor laws.
  • Interview, select, train, coach and support general managers and key associates, ensuring they perform in accordance with established brand or hotel standards consistent with HHM core values.
  • Humbly provide leadership and mentorship consistent with HHM’s Core Values in driving results and developing others.
  • Act as the liaison with the owners of the properties by establishing and maintaining effective relationships.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits.
  • Perform other duties as requested by management.

Position Requirements

  • A minimum of 5 years prior high level leadership experience overseeing a portfolio of 15 to 20 diverse branded hotels required.
  • Strong budgeting and financial skills required with the ability to independently prepare annual budgets for senior leadership and ownership approval.
  • Experience or demonstrated ability to lead key hotel and regional leaders of the portfolio.
  • Demonstrated revenue management and sales competencies required.
  • Ability to effectively present financial and other information to senior leaders and owners.
  • Bachelor’s Degree in business, hospitality or a related field highly preferred.

Work Environment and Context

  • Requires standing for extended periods, walking, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.
  • Frequent travel is required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It