PRODUCTION MANAGER

Job Purpose:
Responsible for the installation of company’s jobs according to quality standards and job specifications. Manages installation crews, spot checks installation at job sites, ensures equipment and products are ready and available, and that jobs are scheduled far enough in advance for installation crews to understand the specifications, location and duration of each job. Accurately maintains all inventory of job materials including ordering, unloading and loading shipments, and overseeing re-stock and put away of all materials. Presents pertinent information at operational meetings and serves as resource for sales force. Supports the management and mission of the company.

Duties and Responsibilities:

• Manages the Production Department staff by hiring, allocating work, orientation and training, setting performance expectations, evaluating performance outcomes, rewarding and recognizing excellent work, and recommending wage changes, promotions or transfers. Communicates regularly with staff members through individual and group meetings. Develops installation skills in staff members by delivering on-the-job training and classroom training. When necessary, disciplines and/or terminates staff.
• Works closely with the Production Scheduler to schedule jobs and ensure the appropriate placement of crews and most efficient use of company resources. Helps keep job schedules up-to-date. Ensures appropriate equipment is available and operative, special products are pre-ordered, inventory supply is available, and installation crews understand the specifications, location, and duration of jobs. Orders and tracks production materials and supplies.
• Works closely with Permit Admin and insures compliance to municipality permit requirements. Keeps up-to-date on permitting regulations and requirements.
• Visits job sites to recognize and/or re-direct staff behaviors, encourage continuous improvement, and find ways to gain efficiencies and more effective installation methods. Ensures that jobs are installed and completed according to quality standards, safety standards, and job specifications. Conducts warranty and/or escalation visits as required – and works towards final resolution
• Prepares installation, safety or other related information and materials to present at weekly production meetings.
• Assists sales and other employees with technical aspects of system installations.
• Collaborates with other managers to create efficiencies related to production activities.
• Reviews D.O.T. Driver compliance. Holds drivers accountable for correct documentation concerning all pertinent information. Maintains Drivers Qualifications Files, ensuring all pertinent information is contained in the file and is up-to-date. Insures regular and punctual attendance. Ability to legally drive a motor vehicle.
• Assists and supports business planning when needed.
• Performs other related duties as assigned by management.
• Overseeing production office staff, collaborate with Office Manager to implant and drive efficiencies.
• Overseeing service department, work with production and service scheduling department to improve and drive efficiencies.

Qualifications:

• Knowledge of construction, concrete or related principles and practices.
• Knowledge of basement systems including piers, anchors, and waterproofing.
• Knowledge of inventory and procurement practices.
• Skill in operating personal computer and programs such as Microsoft Office, and other business software.
• Skill in logic and math.
• Skill in one of the trades-construction, concrete, architecture.
• Ability to interpret complex information or instructions into understandable job specifications, measurements, instructions and standards.
• Ability to order and manage inventory.
• Ability to communicate with subordinates about job generalities and specifics—to give instruction.
• Ability to motivate, guide and direct others to produce expected production outcomes.
• Possess talent and personal traits:
• Tactical planning
• Problem Identification and Solution
• Trouble Shooting
• Work Organization
• Team Influence
• Tolerance for Stress
• Maximizing Others’ Performance
• Oral Communication
• Integrity
• Attention to Detail

EDUCATION AND EXPERIENCE:
Associate Degree in business or construction management; or technical credentials.

8-10 years of experience as a foreman in the construction, renovation, waterproofing or related field.

An equivalent combination of education and experience to illustrate a proven track record in the business field.

Working Conditions:
The position is in an office environment with medium noise level but may be required interact in a warehouse environment with minimal exposure to outside environments.

May travel to work sites or construction branch locations, where the employee is occasionally exposed to a variety of extreme conditions at construction job sites. S/he may be exposed to loud noise level as well as fumes or airborne particles, moving mechanical parts and vibration. The position works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt.

Physical requirements:
Seeing, Talking, Hearing, Standing/Walking, Grasping/Feeling/Fingering, Climbing, Stooping/Kneeling, Visual Acuity to determine neatness and preparing and analyzing data, extensive reading. Job involves exerting up to 50 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Job involves sitting most of the time, yet the use of arm and/or leg controls require exertion of forces greater than for Sedentary Work.

Direct Reports:
Foremen, Crew Leaders, Service Technicians, Administrative and permitting staff.