POSITION SUMMARY:
Position provides administrative and secretarial support as part of the agency’s Program of Assertive Community Treatment (PACT) program through a variety of tasks including reimbursement activities of the program, office management and file maintenance. As part of the agency’s PACT Team, this position may be called upon to accompany clinical team members into the client’s home to complete administrative requirements for the program.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge:
Working knowledge of office operations and procedures, of reimbursement and third party billing process; of accounts receivable system; of office equipment; electronic medical records, and, of filing systems maintenance.
Skills:
Skills in using computerized accounts receivable system and electronic medical records system; using office equipment necessary to perform job duties and knowledge of Microsoft Word, Microsoft Excel and Credible software preferred.
Abilities:
Demonstrated ability to work closely with and communicate effectively with clients and other professionals; to apply agency and program policies and procedures; to draft routine correspondence; to generate job related data and reports in final form; to problem solve and mediate conflicts; to implement management decisions; to effectively maintain files; to exhibit good attention to detail and detect errors in financial and written material; and, to maintain confidentiality.
Physical Requirements:
Must be able to complete physical requirements of the job;
Prolonged periods sitting at a desk and working on a computer; and
Must be able to lift up to 25 pounds at times;
QUALIFICATIONS:
Combination of training and experience indicating ability to effectively perform essential job functions. Must have people and problem-solving skills to assist and support clients with severe and persistent mental illnesses and their families.
Job Type: Full-time
Experience:
- Medical Office: 1 year (Required)
Location:
- Winchester, VA (Required)
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