Creative Service Manager

Who are we?

Haute Rock Creative is a full-service marketing agency, supporting clients with branded experiences and merchandise, graphic design, video and podcast production, event strategy/design/execution, and event technology. Haute Rock conceptualizes and develops account-based marketing programs, creates memorable and impactful branded experiences, and specializes in building peer-to-peer knowledge sharing opportunities.

Who are you?

The Creative Service Manager is a creative problem-solver who will collaborate, inspire, and lead the coordination of projects through various stages of discovery, creative development, and production. The Creative Service Manager enables internal teams and partners to work to their potential in a dynamic, team-oriented environment. This role requires a drive to lead, create, and document procedures.

Do you have mastery of the following?

• Understand client priorities and guide scope and timeline discussions.
• Work with internal project team members to create project estimates, scope definitions, budget estimates and timelines.
• Develop collaborative and positive relationships with project teams; while supporting their various work streams to ensure adherence to objectives, processes, and timelines.
• Identify potential scope and/or budget overages. Escalate to internal stakeholders for discussion and resolution; manage scope change discussions and document changes and associated budget implications.
• Proactively identify opportunities to adapt and/or streamline processes for efficiency, and suggests alternative solutions when required due to timeline or budget constraints.
• Communicate potential issues and escalate before problem occurrence; collaborate with the project team to reach a viable solution.
• Keep project team informed of next steps and updates when changes occur.
• Able to juggle multiple projects simultaneously.
• Ensure timely and accurate documentation of client communications and feedback to the internal team.
• Experience in Wrike a plus!

Of course, you also have these traits, or you wouldn’t have lasted this long in the business:

• A passion for the advertising industry. You read the trades and follow the trends. You have high standards and even higher integrity for your work and your colleagues.
• Creative problem-solver; offers alternatives when needed for process, resource, time, technology, and/or budget constraints.
• Attention to Detail is your middle name. (MAJOR BONUS POINTS if it really is.)
• You are confident in your presentation skills with creative directors and clients.
• You like people. You want to work at a place where colleagues help each other and have good rapport.
• You take pride in the work and have respect for all the many moving parts that play a role in landing a successful campaign.

Benefits:

• Creative, high energy working environment located in Cedar Park – just 15 minutes North of Austin.
• Medical, dental, and vision benefits
• Company paid Life Insurance
• Two weeks Paid Time Off and paid holidays
• Salary commensurate with experience
• Job Type: Full time
• Equal Opportunity Employer

Please submit your resume and cover letter to Haute Rock Creative.

Job Type: Full-time

Experience:

• relevant: 3 years (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off