The CISO Project Management Office is responsible for driving all IS Key Initiatives and projects utilizing Citi’s approved project management standards which are built upon industry best practices for project management. Project Managers are expected to have specific experience in leading broad, complex initiatives across multiple functions.
The CISO Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Responsibilities:
- Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
- Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
- May supervise day-to-day work of junior level employees, but will not typically have formal management role.
- Manages one team (consisting of support staff and/or entry-level analysts).
- Full leadership and/or supervisory responsibilities.
- Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
- Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
- Ensures resources are assigned to project & monitor commitment.
- Ensures change control is executed throughout project.
- Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
- Tracks actual project costs, identify variances, and reforecast project costs as needed.
- Measures project management performance against standards.
- Ensures appropriate project staffing levels.
- Establishes project communication needs and create project communication plan.
- Creates the project risk management plan.
- Partners with cross function peers to create, administer, track, and eventually close project contracts.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 5-8 years of experience in successfully managing complex projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support
- Experience in managing technology efforts through the complete solution delivery life cycle (SDLC), and familiarity with SDLC best-practices
- Demonstrated ability to independently lead program work on a global large scale level.
- Exemplary written and oral communication skills which can be leveraged to consistently succeed
- Bachelor’s Degree or equivalent work experience
- Experience in genuine Program management during which s/he applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations.
- Experience with enterprise program management tools
- Excellent influencing, facilitation, and partnering skills
- Experience and ease in interfacing with Senior Management
- Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task
- Technical proficiency in MS Word, Excel, and PowerPoint
- Experience in any of the following fields a plus: Financial Services Technology, Banking, Finance, Accounting, Regulatory and Compliance, Design and Construction, Consulting/Re-engineering/Process Optimization, Data Privacy Regulations
- PMP a plus
- Bachelorâs/University degree or equivalent experience
Vice President (C-13)
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Grade :All Job Level – All Job FunctionsAll Job Level – All Job Functions – US
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Time Type :Full time
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