CCB – Risk Management – Control Manager – Vice President

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Company: JP Morgan Chase
Location: Wilmington, DE 19801

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CCB Risk
Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others

The CCB Card Risk Management Control Manager is responsible for oversight of control functions including risk/control identification, testing, process map maintenance, and other activities related to the overall Risk Control Self-Assessment program management. The primary function is to manage an effective control framework for Card Risk Management. They will partner with various business partners and Senior Management to communicate the status of the control environment, and drive Issue resolution.

Key Responsibilities:
This individual will play an integral role in ensuring Risk maintains a strong control environment. Core responsibilities will include effective management of CCB Card Risk Management RCSAs. This includes on-going management of related control functions.
  • Ensure on-going control improvements and strengthen the existing control environment.
  • Partner with business colleagues to drive a culture of risk awareness and proactive risk identification and assessment.
  • Prepare detailed reports of findings and present key control initiatives to management.
  • Work with Risk Management business colleagues to develop, document, and validate business owned risk control self-assessments, create robust test scripts to evaluate the efficacy of controls, and issue and action plans.
  • Participate in project planning as required to assist business in developing appropriate internal control systems or to monitor significant changes in control systems.
  • Maintain awareness of significant changes impacting the business, both internally and externally. Continue building knowledge of policies and procedures, and Quality Assurance practices, in order to implement necessary enhancements/improvements in order to modify/expand control activities and to minimize the risk of noncompliance.
  • Lead or participate in other responsibilities or projects in support of Risk Control & Governance, as assigned.

  • Bachelor’s degree in a discipline related to Risk Management or equivalent job experience. Advanced degree a plus.
  • Strong and up to date knowledge and understanding of risk and control assessments, internal control testing, or issue management.
  • Proven results of driving improved control environments.
  • Excellent verbal and written communication skills including advising senior management of risks, challenges and potential solutions.
  • Ability to collaborate and develop relationships with various partners.
  • Ability to effectively and efficiently manage concurrent assignments and quickly react to changing or competing priorities.
  • Excellent problem-solving and analytical problem solving skills.
  • Strong project management and process skills; ability to prioritize and execute on multiple, simultaneous, complex priorities.
  • Ability to identify root causes, recommend change controls to senior management
  • Ability to document process’ and lead process mapping sessions.
  • Working knowledge of Risks and Controls.
  • Preferred experience defining Issues and rating controls.
  • Strong communication and presentation skills.
  • Pro-active, positive attitude, self-starter approach.