Automotive Technical Training / Recruiting Project Manager

CALIBRE Systems, Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for an Automotive Technical Training / Recruiting Project Manager to work primarily from home with frequent travel.

The Automotive Technical Training & Recruiting Project Manager is responsible for the following:

• Delivery of technical training and recruiting services for a major Original Equipment Manufacturer (OEM) in the luxury and performance automotive segment within the USA.
• The supervision of technical trainers, assistant trainers, technical recruiters, and administrative support staff located at multiple regions / markets and OEM training sites, as well as delivering occasional onsite after sales training and recruiting support at dealerships and special events locations.
• Serve as the primary liaison between the technical training and recruiting staff and the OEM.
• The planning, execution, and control of all contract support personnel under the guidance and direction of CALIBRE’s Director for Industry Management Services and the OEM Client.

• Task Management – The ability to manage complex tasks, independently or as part of a team, meeting quality and schedule goals within a resource and time constrained environment.
• Technical Expertise- The ability to provide automotive service, personnel management, budgeting, scheduling, organizing, and leadership technical expertise to deliver a superior client experience.
• Communications – The ability to clearly articulate complex technical concepts and how they add value to proposed and delivered client solutions. Must be capable of managing and supporting a diverse group of people (clients, employees, management, subcontractors, and other stakeholders) with competing interests and priorities.
• Human resource Management – Must be skilled in team-building and team supervision. Must demonstrate the ability to prescribe standards and performance expectations and enforce them; ability to coach/mentor, develop, and train subordinate team members; and, the ability to work closely with peers to reach common goals and objectives. Must have the ability to manage a large technical recruiting operation in accordance with applicable HR statutes, policies and procedures.
• Project Management – Must demonstrate the ability to manage all aspects of a project: technical delivery; financial management; client deliverables; and records management. The ideal candidate will deliver the skills to plan, execute, track, and control a project with minimal supervision. The Automotive Technical Training & Recruiting Project Manager must be capable of: ensuring compliance with business rules for operations; managing contracting and sub-contracting requirements; and, managing project risks and issues to include developing mitigation plans.
• Financial Management – Ability to manage a P&L in accordance with corporate financial goals and objectives; maintain control of costs; prepare and manage a budget(s); track revenue; conduct profit analysis and achieve profit targets; manage subcontracts and purchases; prepare monthly reports, invoicing; and track accounts payable and receivable.
• Business Development – The ability to identify and develop new business opportunities. The ability to identify and shape new opportunities, develop proposals, and provide capture management for small to large business opportunities.

• 10 or more years of technician recruiting and training experience at the automotive Original Equipment Manufacturer (OEM) or large dealer group-level
• 10 or more years managing OEM or large dealer group sponsored service technician recruiting and development programs, to include sponsored military Veteran and vocational technical school programs in support of dealer operations
• 10 or more years developing and managing OEM or large dealer group training analytics, classroom and workshop utilization efficiency, technical fleet management and technical training facilities
• Five or more years of managing an OEM or large dealer group operational budget in excess of $2.5 million
• Five or more years managing service technician recruiting programs provided by contracted external consultants / business partners
• Proven familiarity with Microsoft Office suite (Word, Excel, and PowerPoint)
• Capability to create and edit PDF documents

Desired Experience:

• 10 or more years managing and coordinating technician and body shop personnel training
• Five or more years of managing a US based OEM training operation in compliance with a major parent foreign manufacturer headquarters
• Five or more years of managing technical delivery and development teams as well as developing strategic plans for improving technical training and delivery methodologies
• Five years of experience achieving OEM level customer service global targets for service technician and body technicians
• Five or more years of project management experience

Required Education:

• Bachelor’s Degree

Desired Education:

• Master’s degree