Vice President, Corporate Operations

Working for Holiday Retirement

Holiday Retirement helps older people live better, and we accomplish this by following these principles:

• Older people are vibrant and deserve the best experience.
• We promote independence and create choice to do your thing.
• We appreciate and respect our residents, families, associates, and guests.
• We believe in life-long learning, growth, and staying connected.

If you have a passion for making a difference in the lives of older people, we’d love to talk to you.

In the role of Vice President, Corporate Operations, you will partner with a cross-functional set of business leaders and field operators to execute on the Company’s strategic objectives. This includes leading and developing a team for successful planning, communication, execution, quality assurance, reporting on the results, and adjusting strategies as needed.

Vice President, Corporate Operations Responsibilities:

• Partner with Operations leaders to deliver consistent execution and brand experiences throughout the Company
• Identify opportunities to improve resident & associate satisfaction
• Develop policies & procedures designed to limit service gaps and provide consistent standards
• Diagnose challenges by studying data, conducting on-site visits and additional analysis; communicate findings and prioritize focus areas
• Provide project support and planning tools and processes across a wide array of corporate and field functions
• Develop detailed strategic plans for achieving Company goals & objectives
• Ensure the execution of strategic plans by partnering with department leaders & field operations
• Enhance existing programs and identify new pilot program opportunities
• Participate in operations leadership meetings; develop and initiate agendas, meeting goals, and action plans to drive various initiatives
• Keep stakeholders informed on status of projects, initiatives, and programs; escalate issues and obstacles as needed
• Identify opportunities to improve profitability through internal and external growth
• Monitor compliance on budget expectations and methods for meeting those expectations without diminishing services
• Partner with operations leaders to ensure quality assurance processes are in place and corrective actions are taken where appropriate
• Other duties as assigned

Qualifications:

• Bachelor’s Degree (B.A/B.S.)
• Minimum of 10 years of experience in Operations (field and corporate) Asset Management or combination
• Minimum of 8 years of experience leading teams
• Excellent verbal, written, presentation communication skills and the ability to facilitate large groups
• Has implemented operations processes and procedures to support company strategic direction
• Knowledge of applicable laws, rules, and regulations governing Independent Living/Assisted Living communities
• Ability to travel extensively throughout the Organization/District/Region by automobile and airplane as needed

For over 45 years, Holiday Retirement has been committed to helping older people live better by providing the very best options for independent and assisted living. Today, we are proud to offer older adults the choice of over 250 communities throughout the US. Holiday Retirement communities are unlike any other. Our unique locations offer an exceptional lifestyle full of enriching activities for our residents, as well as deeply fulfilling careers for those who embrace our mission and principles.

Holiday Retirement is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Req ID: 69338