Sr Director, Experience Design

The Sr. Director, Experience Design is responsible for establishing the vision and strategy for Thermo Fisher Scientific’s Experience Design Center and for executing on its commitments to develop and deliver world class products that delight our customers through a User Centered Design process.

The Sr. Director will lead a global team of design professionals (industrial design, user experience design, and user researchers) ensuring that our instruments and equipment meet our customer’s needs, are easy to use, are representative of premier brands, and deliver a best in class user experience. The Sr. Director will be responsible for scaling the rapidly growing team to meet the needs of the organization.

In addition, the Sr. Director will collaborate closely with a variety of group and corporate teams to understand and build a customer focused user experience strategy for not only products and their companion cloud-based applications, but also our entire digital presence. The role requires effective collaboration across business, functional, and global geographic boundaries that include Portfolio and Product Management, Research and Development (R&D), Manufacturing and sites in the U.S., Mexico, Asia, and Europe.

Responsibilities:

• Provide design strategy guidance and direction for multiple business groups
• Evolve a scalable organizational design to deliver value-added services
• Develop and mentor the team to build organizational bench strength; recognize and cultivates talent
• Strategize the execution of the team’s activities by ensuring consistency of process, quality of information and timely execution in adherence with the organization’s New Product Development processes
• Strategize and partner across businesses and functions in setting priorities, driving development and leading innovation
• Work with the divisions in understanding portfolios and prioritization and manage budgets accordingly
• Lead regular design reviews and participate in team-wide design initiatives
• Manage design processes to ensure excellence in delivery and execution
• Communicate functional/team vision, strategy and direction to enhance department efficiency and engagement

Qualifications:

• Bachelor’s Degree in a relevant discipline, Master’s Degree preferred
• Minimum of 15 years work experience in at least one relevant design discipline: user experience design or industrial design
• Minimum of 10 years of experience as a design manager or director, building and scaling design across organizations
• Demonstrated strong leadership skills working within a complex global organization
• Experience working in products for life sciences or healthcare preferred
• Demonstrated ability to communicate to various disciplines across the organization
• Passionate thought-leader in how design can help enable and accelerate brand loyalty and enhance user experience

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.