Senior Project Manager – Information Systems

Since H-E-B Digital Technology’s inception, we’ve been investing heavily in our customers’ digital experience, reinventing how they find inspiration from food, how they make food decisions, and how they ultimately get food into their homes. This is an exciting time to join H-E-B Digital—we’re using the best available technologies to deliver modern, engaging, reliable, and scalable experiences to meet the needs of our growing audience. If you enjoy taking on new challenges, working in a rapidly changing environment, and applying it all to solve large and impactful business problems, we want you as part of our team.

The Warehouse Systems Team is responsible for full lifecycle management of systems intended to provide a safe work environment for our warehouse Partners, improve service level and accuracy for H-E-B stores and customers, lower cycle times and reduce operating costs and standardization of training/operational processes.

ESSENTIAL FUNCTIONS AND PROCESS RESPONSIBILITIES (Other duties may be assigned as necessary)

– Sr. Project Managers should have deep systems implementation experience which they can leverage throughout their respective projects delivery life cycle.

– Ability to lead in a team environment to manage and deliver multiple large IS projects concurrently.

– Sr. Project managers should possess the necessary skills to fulfill the role of business analyst in order to be able to assist with those deliverables on large projects and/or complete these deliverables for less complex projects.

– Effectively leverage industry-standard tools and processes.

– Lead and maintain client /stakeholder partnership to ensure project success.

– Define and manage project scope, schedule and budget.

– Determine appropriate project deliverables which may include, communication plans, risk plans, resource plans, architecture plans, implementation plans and quality plans.

– Ensure project budget, schedule, and performance objectives are met.

– Monitor project status and effectively communicate project expectations and status to team members and stakeholders in a timely manner.

– Develop effective work estimations.

– Provide work direction, coach, mentor, and motivate project team members.

– Quickly and accurately communicate risks and issues through status reports, email, project review meetings and one on one discussions with leadership.

– Develop best practices and tools for project execution and management.

– Analyze a troubled project and execute a plan to bring the project to a successful conclusion or determine the project cannot meet its intended goals and recommend appropriate next steps.

– Viewed as informal leader, has influence within IT and their respective line of business.

– Leadership and facilitation skills.

– Responsible for successful negotiation and execution of contracts as they relate to technology and professional services to achieve desired project outcomes and deliverables.

– Receives information in the form of objectives and sets goals to meet objectives.

– Learns and applies business/functional subject matter knowledge to drive successful project outcomes and established business objectives.

EXPERIENCE AND EDUCATION PREFERRED

– Bachelor’s degree or Master’s degree in Computer Science or related field or comparable experience

– Minimum 5-10 years experience in project management or IT management

– Excellent interpersonal skills

– Superior organizational, presentation, and customer service skills

– Superior written and oral communication skills

– Superior command of PMO-related processes and tools

– Demonstrated effectiveness in a fast paced, change-oriented work environment

– Excellent interpersonal and communication skills in one-on-one and group situations, with the ability to effectively work within all levels of the organization.

– Advanced level facilitation, conflict management, talent development and project management skills.

– Demonstrated success in working complex issues with senior and executive management utilizing highly developed influencing skills.

– Experience with warehouse management systems (WMS), warehouse control systems (WCS) and warehouse execution systems (WES) preferred.

PHYSICAL AND OTHER REQUIREMENTS

– Function in a fast-paced, retail, office environment

– Travel by car or airplane with overnight stays

– Sit for an extended period of time

– Hand / Finger dexterity

– Work extended hours