Scrum Master – Operations

Why join us?

• Impact. Join us in reinventing CSAA Insurance Group, a AAA Insurer and deliver solutions across 23 states and the District of Columbia. Work and learn alongside your Team Members at start-up speed and agility to create real and meaningful change
• Recognition. We offer a competitive total compensation package including base salary, both annual and long-term lucrative performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: respect, integrity, teamwork, and service

What you’ll do:

• Assist in the “building” of Agile teams with IT Operations teams (DevOps, Architecture, Infrastructure, Platform teams etc.)
• Provide support to the Product Owner and Delivery Team, and lead by example. This person should personify Agile.
• Facilitate discussion, decision making, and conflict resolution. Build a trusting and safe environment where problems can be raised and resolved.
• Continually improve Scrum Master skills through education and engaging with fellow Scrum Masters.
• Works with Product Owner and Team to plan and execute project implementations.
• Assists in the identification and mitigation of project risks.
• Identifies and acts on coaching opportunities at the individual and team level.
• Conducts regular assessments of a team Agile Maturity and uses the results to guide them to improved performance.
• Coordinates and encourages participation from all team members in scrum ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer-term planning exercises (Road Mapping, Release Planning, Release Train Planning).
• Work with Product Owner and Delivery Team to facilitate effective sprints by removing impediments and ensuring that stories are ‘sprint ready’.
• Assist with internal and external communication, improving transparency, and information radiation.
• Support the Product Owner, especially with respect to story grooming and maintaining the product backlog.
• Proactively identify and mitigate risks using Agile best practices and project data
• Arrange daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives.
• Creation of improved IT infrastructure processes and workflow.
• Creation and improvement of new and existing processes and tools to allow Technology Engineering to deliver better, more predictable, project documentation for the operationalizing of business projects.
• Daily program management throughout the program life cycle;
• Defining the program governance (controls)

What you’ve done and what you’ll need to succeed:

CSAA Insurance Group offers many benefits, including:

• Medical, dental, vision, disability and life insurance coverage including benefits coverage for domestic partners. Company contributions into a Health Savings Account (HSA).
• 401(k) plus company matching dollar for dollar up to 6% and a cash balance retirement program.
• Company paid employee assistance plan and health support programs.
• Award-winning wellness programs including free onsite fitness classes.
• Paid bonding leave for birthing and non-birthing parent and paid adoption leave.
• Two weeks paid military leave.
• Paid time off, plus ten paid holidays and 24 hours of paid time off to volunteer.
• Tuition reimbursement, self-service training, career development and mentorship opportunities.

Be part of a community that works

At CSAA Insurance Group, we take pride in our values-based culture. Helping our employees lead enriched lives and satisfying careers is how we work. Our employees appreciate the integrity and inclusion that is evident throughout our everyday interactions. We respect the diverse range of perspectives, backgrounds and cultures of our teams, and join together when it comes to helping our members, community or one another.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma.

Let’s work together

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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