Project Manager Lead

ComTec Solutions is a Business Technology Services company specializing in IT Managed Services with a niche market in Enterprise Resource Planning (ERP) system sales, implementation, and support.

We are searching for a Project Manager Lead, to lead the project management team, help ensure they are following company processes and lead the team to deliver multiple complex concurrent projects (multiple stages, applications, geographies, etc.), on time, on budget and to the agreed upon scope. Lead internal resources to maintain on-time delivery of current projects. Streamline and provide onboarding activities by managing training, shadowing, and other activities. Making decisions aimed at improving efficiency while at the same time ensuring no disruption of project schedules.

REPORTS TO: Manager, Enterprise Systems Group

DIRECT REPORTS: Project Managers

ESSENTIAL FUNCTIONS:

• Plan, organize, lead and monitor the activities of the project team
• Maintain overall management of customer projects – including schedule, budget, and scope
• Ensure that sufficient resources and budget are available for completing all project activities
• Act as liaison and central focal point for internal stakeholders – i.e., Support, Development, Executive Management, Finance
• Prepare project deliverables to conduct the Projects – Plan, Budget, and Scope. Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
• Notify client stakeholders of project issues and submit recommendations to resolve them
• Maintain regular contact with the Client Project Manager, providing the status of project progress
• Ensure that commitments and changes to commitments are communicated with affected groups
• For approved Project Change Orders, update all documentation and project work plan to reflect changes in requirements and commitments
• Champion and adhere to implementation methodology
• Ability to identify Risk and manage/mitigate
• Utilize strong leadership and interpersonal skills to ensure optimal efficiency, effectiveness, and productivity
• Ensure project related documentation is updated and delivered on-time
• Assist with the development of Project Management disciplines as required
• Utilize strong leadership and interpersonal skills to ensure optimal efficiency, effectiveness, and productivity
• Approve and manage, all timesheets, vacation requests, and expenses
• Ensure effective utilization of all resources (e.g., people, equipment, facilities)
• Manage, track and monitor the progress of all projects of you and your team to ensure customer expectations are met.
• Maintain employee billable utilization.
• Responsible for the performance and development of all Project Managers
• Enable and support the professional development of all direct reports (i.e., coach and mentor)

ADDITIONAL RESPONSIBILITIES:

• Act as liaison and central focal point for Epicor resources including scheduling, secondary installation, configuration and training
• Maintain daily timesheet and expense report entries and submit them accurately and timely
• Other duties as required

TECHNICAL SKILLS:

• High level of proficiency (intermediate) in MS Office

SOFT SKILLS & ABILITIES:

• Experience in managing stakeholders
• Demonstrated ability to manage and reduce project risk
• Strong written and verbal communication skills
• Pleasant and professional demeanor in all client and internal communications
• Ability to multi-task
• Intellectually resourceful with sound judgment and effective decision-making abilities
• Independent worker and able to work effectively on daily tasks without direct supervision
• Strong organization skills and ability to operate efficiently throughout daily tasks
• In general, owns issues through resolution, understands when to escalate a problem to another team member and whom to escalate too; accepts escalated issues; and mentors when appropriate
• Demonstrates empathy with team members in a professional manner at all times
• Work well with clients at all levels
• Operates with client satisfaction in mind
• Energetic, enthusiastic and results-oriented
• Strong troubleshooting and analytical skills

EDUCATION, EXPERIENCE, & KNOWLEDGE:

• Bachelor level degree
• PMP / Prince Certification
• 5 – 10 years of relevant experience

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• Use of computer and office equipment
• Ability to remain calm in stressful situations
• Performs all administrative functions expected at this level

ADDITIONAL REQUIREMENTS:

• Ability to schedule for evening or weekend work occasionally
• Valid driver’s license in your state of residence and reliable personal vehicle
• In connection with your consideration for employment, the Company requires all applicants consent to undergo an investigative background check

BENEFITS:

We offer a competitive compensation and vacation package in addition to the following:

• Health Insurance
• Dental Insurance
• 401(k) plan w/ 4% match
• Company paid Life Insurance
• Company paid LTD
• Casual work environment

Qualified candidates must submit resume in addition to salary requirements. Resumes without salary requirements may not be considered.

ComTec Solutions, LLC. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

ComTec Solutions, LLC. must comply with the International Traffic in Arms Regulations (ITAR) issued by the United States Department of State, Department of Defense Trade Controls. Because of ITAR, the company must limit employment opportunities to US citizens or lawful permanent residents of the United States, or those admitted as a refugee or granted asylum.

Job Type: Full-time