360 Destination Group is a leading destination management company with offices throughout California, Florida, Texas, Arizona, Las Vegas, Chicago and New York. We are seeking Operations Manager candidates to support the growth and demand for our destination management services in Las Vegas. This is a high-energy, fast-paced role, working in our Las Vegas Boulevard office. Thereâs never a dull moment and we are known for our creativity, innovation and solid operations. We love what we do, and we are passionate about our business and our product! This is a unique opportunity to be part of a dynamic and collaborative culture, and work with a growing and innovative team in the convention capital of the world.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Operates profitable programs, adhering to budgets/controlling expenses
- Reviews calendar of tentative and confirmed programs with Sales and determines Operations support (assigning managers, teams, contract managers, lead staff) for program execution
- Recruitment, hiring, development and training of Operations Department staff
- Work closely with Sales in proposal and contract development to ensure logistics and procedures are accurate and updated
- Participates in site inspections as requested by sales/clients
- Supervises/Operates assigned programs including:
- Participates in turnover meeting with Sales Team
- Confirmation of all services and products, necessary to operate successful programs
- Review contracts and pricing and adjust as necessary to effect company established profitability
- Confirm and inform staff regarding program specifics
- Serve as main on-site contact with customer/suppliers/hotel
- Determine required deposits, processing of vendor invoices and approving field staff payroll
- Assist with Vendor Management process
- Sell additional services/products
- Generate final invoices and correspondence
- Review/approve all program expenses
- Coordinates effective utilization of Operations resources
- Represents Company at industry functions
- Ensures total program profitability is achieved
- Ensures final billings are sent to customers within seven working days
- Effectively manage team resources
- Provide field staff with timely, accurate information about Company expectations and program requirements
- Actively participate in Industry Functions for Professional Development
KNOWLEDGE & SKILLS:
- Proficiency in client relations, proposal writing, detailed budget management, event design, contract management, and vendor relations
- Knowledgeable of the local destination offerings such as restaurants, clubs, festivals, tours, and venues
- Exceptionally well organized
- Strong sense of urgency to ensure timely completion of multiple evolving events
- Advanced skills in Microsoft Word, Excel, and PowerPoint
- Excellent verbal and written communications skills
EDUCATION AND EXPERIENCE:
- Bachelorâs degree in Hospitality, Business, Finance, Communication, or Marketing is preferred
- Three or more years total work experience with a minimum of 2 years of hospitality experience
BENEFITS AND COMPENSATION
- Competitive salary (DOE)
- Generous benefits package to include health, dental, vision, 401k, paid vacation and PTO
Interested in joining our team of hospitality hero-makers?
Email our Director of Human Resources, Briana Hitt at Briana.hitt@360dg.com.
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