Manager of Simulation Operations

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Company: Children’s Minnesota
Location: Minneapolis, MN

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Employee Status: Regular

Hours Per Pay Period: 80

FTE: 1.0

Shift: Day/Night

Shift Length: 8 hours

Weekend Coverage: Occasional Weekend


Description:


About Children’s Minnesota:

Children’s Minnesota is the seventh largest pediatric health system in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s serves kids throughout the Upper Midwest at two free-standing hospitals, 12 primary and specialty care clinics and six rehabilitation sites.

Additionally, Children’s is Minnesota’s only Level I pediatric trauma center inside a hospital dedicated solely to children. In 2018 Children’s Minnesota was verified as a Level I Children’s Surgery Center by the American College of Surgeons. Children’s maintains its longstanding commitment to the community to improve children’s health by providing high-quality, family-centered pediatric services and advancing those efforts through research and education.

This work is made possible in large part by generous philanthropic and volunteer support from individuals and organizations throughout the state and region. An award-winning health system, Children’s received Magnet® recognition from The American Nurses Credentialing Center (ANCC) in 2018 and is regularly ranked by U.S. News & World Report as a top children’s hospital. Please visit childrensMN.org.


Department Summary:

Children’s Simulation Center strives to make health care safer for children by advancing patient safety within our own walls and delivering hands-on training to teams throughout the region. Healthcare simulation is a technique used to replace and amplify real experiences with guided ones to evoke a “real-to-life” experience without any risk to patients and their families. Simulation-based training creates structured activities that represent actual or potential situations in practice. Simulation specialists partner with clinical experts and educators to create flexible curriculum offerings to meet a variety of needs from procedural skill training to complex team simulations.

Our programs enhance knowledge, critical care skills, clinical decision-making, communication and teamwork — all in a supportive, risk-free environment. Children’s offers a variety of simulation experiences to meet the needs of our stakeholders including, in-situ simulation, lab-based simulation, and mobile simulation. To learn more about the simulation center at Children’s Minnesota, please visit our website.


Position Summary:

The Simulation Center Manager of Operations (MoO) has three primary responsibilities: simulation program operations, project management, and accreditation management. These key responsibilities support the efficient and effective operations of a busy multi-site healthcare simulation program that delivers simulation services to multiple stakeholders. Reports directly to the Simulation Center Program Director, and indirectly to the Simulation Center Medical Director.

Primary duties and responsibilities:
  • Maximize the program’s performance by managing daily operations and implementing program strategy to meet the needs of the organization.
  • Supervise three direct reports, including two full-time simulation operations specialists and one part-time administrative assistant.
  • Complex course scheduling in various venues, either in situ, simulation lab settings, or on Children’s 40-foot mobile simulation bus.
  • The Manager of Operations will bring day-to-day leadership and support to an innovative program that meets the Society for Simulation in Healthcare Accreditation standards and provides support for the strategic patient safety goals of the organization.
  • Collaborate with simulation program staff and external users in the development of simulation curriculum and advise program leadership as to what is needed to achieve high quality, safe, and consistent simulation experiences.
  • Occasional off hours and weekends required.

Qualifications:
License/Certifications:
  • Certified Healthcare Simulation Operations Specialist (CHSOS) certification or the ability to sit for exam within 2 years.

Knowledge, Skills, and Abilities:

  • Demonstrated ability to support stakeholders with a wide range of experience with simulation concepts.
  • Possesses strong organizational skills (organized, detail oriented, ability to multitask with competing demands) with effective prioritization and focus on thoroughness and accuracy of results.
  • Excellent customer service orientation and strong interpersonal and communication skills are essential.
  • Possesses the ability to problem solve.
  • Shows tact in high stakes conversations including political savvy.
  • Possesses strong professional judgment using discretion with confidential matters.
  • Possesses excellent team building skills.
  • Possesses the ability to provide feedback and utilize communication techniques, such as crucial conversations.
  • Ability to work independently and as a team.
  • Working knowledge of curriculum development with strong abilities in logistics implementation and evaluation.
  • Familiar with accreditation processes.
  • Strong PC skills, including full abilities in Microsoft Word, Powerpoint, OneNote and the ability to do basic Excel data manipulation.
  • Requires occasional availability outside the normal work day and rare weekends and overnight travel.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s requires proof of immunity to vaccine preventable infectious diseases prior to employment, as recommended by the Centers for Disease Control (CDC).

Children’s is committed to creating a culture where every employee can be their best self, make a difference for kids and families, and learn and grow to reach their full potential. We are proud to celebrate our rich diversity and believe what makes us different, makes us stronger. Our diversity and inclusion program and participation in the CEO Action for Diversity & Inclusion provide every employee with opportunities to use their skills and talents to their full potential. We’re also proud to support and lead community efforts and public policy that impact health and health care for children.

Children’s Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.


Job Posting: Dec 2, 2019, 11:16:04 PM

Job: Exec/Management/Supervisory

Primary Location: USA-MN-Minneapolis