The business is currently recruiting for a senior Vice President. The successful candidate will be responsible for working with the global operations leads, client service, technology and data-scientists as it relates to data structure and analysis across Payment Repair, Sanction Screening, Fraud Screening, Global Funds Control, Liquidity, Billing, Static Data and Investigations. Scope will include helping to define and implement a cohesive data and dashboard strategy across Payment Operations, identify opportunities to optimize operational processes and drive a better client experience.
Why join?
This newly forming team is tasked with driving innovation and optimization in client and employee experience across the largest wholesale payment operation in the world. The team has an industry-leading straight-through processing rate, alert/hit rate, workflow tool and calibration program. Our approach to the application of new technologies in the space is ahead of others in the industry. In this role you will have the opportunity to:
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Lead information delivery and business intelligence strategy sessions and ensure reporting is customer focused, results oriented, and process opportunity driven
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Employ analytical, conceptual, and creative thinking skills to improve the use of information across wholesale payment operation functions
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Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies
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Ability to design dashboards and cross connect different components of the payment functions to identify trends and opportunities
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Serve as primary subject matter expert across the organization and assist users with ad hoc dashboard/report construction queries and researching issues on existing data, query tools, and reports
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Interface with data experts, data sourcing resources to outline gaps and differences and assist in the data validation process
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Complete data analysis and data mapping required to standardize data from a variety of data source feeds
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Deliver sophisticated analysis products with accurate and appropriate interpretation and thoughtful evaluation of data.
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Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation
Qualifications – Key skills and behaviors that the successful candidate should possess include:
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Demonstrated analytical skills with the ability to aggregate complex processes and extensive supporting data-points into clear, executable activities;
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Ability to analyze complex information and communicate findings succinctly;
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Inquisitive nature with advanced problem solving and critical thinking capabilities; Operational management experience spanning at least 7 years, including management of global teams;
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Early adopter of innovative technologies and their application in an operating environment;
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Change management including new product development, project management and workflow enhancements;
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Ability to quickly grasp concepts, learn processes and execute on deliverables in a timely manner;
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Confident communication style with the ability to credibly engage with Regulators, Internal and External clients, Compliance, Technology and management at all levels of JPMorgan;
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Strong control-focus with a broad understanding of the Firmâs risk and control framework;
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Ability to engage in abstract thinking and design thinking a positive;
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Track-record of creating and growing high-performance teams in a global environment;
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Excellent leadership abilities including the ability to drive innovation and change in a constantly evolving environment;
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Collaboration across differing teams, agendas and perspectives and rationalizing those differing inputs will be required.
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