- Recruit for and manage a team of Survey Research Managers Experienced at coaching and developing individuals across levels, with a strong track record of successful new hire on-boarding. Responsible for quarterly reviews, objective development, performance plans, and team growth.
- Develop and shape creation of internal processes to scale the services function and team, including but limited to client on-boarding materials, skill development, and account management.
- Experienced in Numeratorâs proprietary consumer panel and resulting data to deliver analytic insights to Numeratorâs strategic customers driving senior level engagement and elevating our relationships. Responsible for managing and resolving client escalations.
- Strategic thinker and thought leader in consumer behavior, informing and creating both reactive and proactive analysis for internal and external purposes.
- Travel, as required, to support the above responsibilities
- People management experience including direct and indirect reports, building/on-boarding a team, and coaching high performers.
- Skilled at building and managing customer relationships, including stakeholder management and senior level engagement
- Excellent oral and written communication skills
- Strong presentation skills, particularly with customers or prospects present
- Proven consulting skills: conceptualizing, analyzing, deriving insights from data and designing an execution plan to derive results from insights
- CPG and Retailer knowledge, including knowledge of consumer and category insights (must be able to speak the language at a granular level of detail, understand their key strategic initiatives and how consumer data can be leveraged to achieve their goals)
- Deep understanding of both syndicated and household panel data (Nielsen and/or IRI)
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