Service Director/Operations Director

Job Description

As Service Director for a fast-paced, growing remodeling company, you will play a key role as a foundational member of our business operations function. The Service Director is responsible for a variety of impactful, highly strategic work tasks. In this role, you will lead a team to excel in all levels of customer service and financial goals as well as partner with our business units to create business processes and refined workflows. We are seeking operational leaders that are passionate about service and it’s implementation through consistent business leadership and vision.

Key Responsibilities:

• Drive highly visible, strategic projects that have the potential to create tremendous value for the company
• Partner with business unit stakeholders to help them answer critical strategic questions
• Play a critical role throughout the corporate strategic planning process
• Structure and execute operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses and developing recommendations

Key Qualifications:

• 4 – 6 years of total work experience, including at least 2 years experience at a top-tier management
• Exceptional problem-solving, business judgment, and analytical skills
• Relentlessly resourceful and able to drive projects autonomously, with limited oversight
• Capable of building strong relationships up, down, and sideways in the organization
• Strong communication skills with the ability to clearly explain complex issues to a range of audiences

Job Type: Full-time

Salary: $50,000.00 to $70,000.00 /year

Job Type: Full-time

Salary: $50,000.00 to $70,000.00 /year

Experience:

• management: 2 years (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Professional development assistance
• Tuition reimbursement

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Stable — traditional, stable, strong processes
• Team-oriented — cooperative and collaborative

Schedule:

• Monday to Friday