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UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
The University of Washington Bothell is one of the most dynamic public universities in the state of Washington. We offer a participatory student experience grounded in hands-on learning, close relationships with faculty members as teachers and mentors, and the personalized support of staff who are dedicated to student success. The academic work of the campus focuses on cross-disciplinary research and creative practice, connected learning, and community engagement. UW Bothell’s current enrollment is approximately 6,000 students. More than 90 percent of undergraduates are from Washington State, and approximately half are first-generation college attendees or come from underrepresented groups. Located along wetlands and a river north of Seattle, UW Bothell builds vibrant regional partnerships, creates and disseminates new knowledge, and prepares students for leadership throughout Washington and beyond.
Diversity is a core value of University of WA Bothell. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. To learn more, read our Diversity Statement.
UW Bothell – Residential Life & Student Conduct has an outstanding opportunity for a Resident Director of Operations.
This position will be primarily reporting the Director of Residential Life and will have a dotted line to the Housing Operations Manager for the facilities and occupancy management.
DUTIES AND RESPONSIBILITIES
Facilities and Occupancy Management:
Collaborate with the Housing Operations Manager and Facility Services to assess and physically address building, community, and individual student resident needs.
Manage quarterly facility inspections to assist with monitoring of and proactively addressing/reporting any life safety and facilities issues.
Oversee the opening and closing procedures of units and buildings according to established process.
Manage the housing keys; including checking in/out of keys, completing regular key inventory audits, and maintaining needed supply levels.
Assist with annual building key rotation in collaboration with Housing Operations and Facility Services
Manage all check in/check out procedures; including Room Condition Reports, Keys/Key Cards, and updating occupancy status in the occupancy management system, StarRez.
Facilitate and document quarterly fire drills, maintaining student awareness of emergency procedures and coordinating other resident life safety activities pertinent to building safety.
Participate in facilitating room changes, room reassignments, and occupancy reports using the housing management system software, StarRez, as directed.
Prepare and email notifications via StarRez communicating with residents.
Generate reports in housing software systems to support occupancy management and assist with data gathering as needed.
Work order management; including but not limited to ensuring work orders are created and are accurate, coordinating with the Student Housing Office to review and approve work orders in Megamations, and follow-up on incomplete work orders.
Coordinate closely with the Housing Operations Manager to ensure that the work done by Community Assistants meets the needs of facilities and operations work.
Supervision of Student Staff:
Recruit, select, train and supervise Community Assistants (CAs), student staff, to work during the academic year. CAs work at the Front Desk of the Husky Village Community center, support operations work and provide customer service to residents, including handling mail and packages.
Recruit, select, train and supervise Summer Conference Assistants (SCAs), student staff, during the summer. SCAs provide Residential Life programming and duty coverage for housing, work at the Front Desk of the Husky Village Community center, support conferences over the summer and provide customer service to residents and conference guests.
Recruit, select, train and supervise Housing Ambassadors, student staff, during the academic year. Ambassadors provide tours and show their unit for incoming students in order to market student housing.
Residential Education and Advising:
Advise the Residence Hall Association; including selection, training and support.
Participate in the Residential Curriculum; including staff selection and training, promoting learning and residential education.
Support the Assistant Director and Resident Director for Residential Education in implementation of the Curriculum as needed.
Conduct Residential Life Conduct meetings as needed including; using a development and educational model to assist students.
Support Housing Budget Advisory Council (HBAC) under the direction of the Director of Auxiliaries.
Manage the Husky Village Community Center to ensure that it meets the needs of the Residential Life program; including put not limited to programming and kitchen supply management.
Crisis Response and Intervention:
Participate in an on-duty rotation throughout the calendar year to respond to incidents and emergencies as they occur.
Understand and implement the University’s protocols for responding to emergencies and crises.
Appropriately collaborate and consult with other Student Affairs professionals regarding students needing additional support/resources.
Provide necessary follow-up with students, campus services, and parents as necessary.
Other duties as assigned
o Support the Division of Student Affairs and Residential Life and Housing Team.
REQUIREMENTS
Bachelor’s Degree in an accredited college or university.
At least one year of recent (within the past 3 years) experience supervising or advising a diverse college-aged student staff or group/club.
Ability to develop administrative systems to accomplish multiple tasks in an efficient manner, set priorities, and work well under pressure of deadlines.
Ability to interact and communicate, orally and in writing, in an effective and approachable manner with students, staff, parents, and faculty from diverse backgrounds; and the ability to work in a team environment and develop cooperative relationships with others.
DESIRED
One year of professional experience in college or university student services (graduate internship may apply towards professional experience).
Demonstrated experience working in a facility service center or equivalent.
Demonstrated experience working with traditionally underrepresented groups.
Demonstrated experience living or working in a college residence hall strongly preferred.
Diverse knowledge of university student population issues, including diversity, alcohol/drugs, safety and security, and health concerns in a university environment and strategies to positively impact.
Demonstrated commitment to and knowledge of student development and academic success.
Demonstrated ability to work collegially and collaboratively with diverse internal and external constituencies.
Demonstrated commitment to, and experience successfully advocating for, diversity and the value of diversity are desired.
The individual selected for this position must be willing and able to:
Live on-campus and work in a multi-story apartment complex.
Participate in an on-call duty rotation providing coverage 7 days a week, 24-hours a day, including holidays.
Work extended hours during peak times of the academic year.
Limit extended vacations to Summer Quarter, Winter Break, and Spring Break.
Work evening and occasional weekends throughout the year
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
BENEFITS
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your “My Jobs” page to take when you are ready.
Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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