Popeyes is a brand that is reinventing itself in the US (home market) and expanding internationally. We are revamping the visual identity, restaurant image, advertising approach, among many other things. People who tried our products love them. So, the challenge ahead is to modernize, expand and attract new guests to our restaurants. We want people to love our brand just like they love our food.
We have a really exciting pipeline of product innovation. We just launched our Chicken Sandwich in the US and the product became an instant classic. In the past months we also expanded the brand internationally, launching Popeyes in South East Asia and Brazil. And now we are working to launch in many more markets such as China and Spain. And we are just getting started.
We are making great strides on offering a better guest experience thru digital channels. Our products travel really well when ordered thru home delivered, so no wonder that channel is growing so rapidly around here. And we just launched a new app with great functionality to our Popeyes fans.
One of the biggest investments we have is in our restaurants. That’s why we are looking for a senior leader with architecture/design experience to lead our Global Restaurant Experience & Design efforts in Miami, reporting to the VP, Global Head of Design of RBI. We are looking for someone with good communication and influencing skills, who is able to set direction, inspire and coordinate internal teams (including cross-functional teams), franchisee teams and external parties. This person will also help infuse our restaurant with technology by partnering with our digital teams.
This position contributes to Popeyes’s success by supporting the regional and local teams in the design process to create outstanding stores that uphold the Popeyes guest experience. The process is inclusive of all phases of design from agency briefing through construction documents (consistent with company design objectives and architectural and quality standards) and administration while honoring budget, schedule and operational requirements.
Roles and Responsibilities:
- Leads the innovation of the Popeyes brand’s future restaurant designs globally.
- Sets the strategy for our restaurant experience and drives the collaboration between local teams, regional teams, cross-functional teams, vendors, and other key-stakeholders to successfully implement strategic initiatives.
- Oversees the restaurant approval process across the entire organization, ensuring proper processes, people, skills, and mindset in order to consistently build restaurants that fit with the approved brand images.
- Ensures team is providing appropriate direction and regions are executing against design through development of global training programs.
- Monitors design modifications and changes to ensure budget and quality adherence.
- Keeps abreast on industry trends and market dynamics to innovate guest experience.
Required Skills:
- Bachelor’s degree in marketing, design, architecture or related field.
- 5+ years of design experience in quick service restaurant (QSR), retail or hospitality field.
- Project management experience leading complex design projects in a multi-unit environment.
- Ability to communicate clearly and concisely to senior leadership and external partners, both orally and in writing.
- Ability to foster teamwork among diverse groups and disciplines.
- Ability to work manage schedules and meet deadlines in a fast-paced, rapidly changing environment.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Find one job in US 