Director of Patient Care Services

Position Summary:

Responsible for the department’s quality improvement program and participates in performance improvement activities, evaluation and planning of departmental/unit activities, orientation program in respective units, and all patient related clinical activities in area of jurisdiction at all times. Assures compliance with all regulatory and other agency requirements, laws and statutes pertaining to the operation of the department.

Essential Functions and Responsibilities:

• Uses independent judgment to exercise authority on behalf of the Medical Center, or effectively recommend such action in the following areas:

• May request, interview, and make hiring decisions in regard to personnel for this area;
• May discipline subordinates according to Medical Center procedure;
• Advocates for appropriate numbers of staff order to operationalize monthly/daily staff schedules;
• Attempts to resolve customer complaints/concerns (internal & external);
• Conducts annual performance appraisal interviews with subordinates;
• Recommends employee advancements/wage increases administrative consideration.

2. Responsible for the department’s quality improvement program and tracks/trends in performance metrics.

3. Responsible for the evaluation and planning of departmental/unit activities.

4. Available for problem-solving any clinical issues 24/7 or delegates that responsibility to a peer for any planned absences

5.Oversees the achievement of the standards of Nursing practice commensurate with the Nursing Code of Ethics and Michigan Public Health Code.

6. Responsible for the orientation program in respective units. Ensures new employees successfully complete all aspects of (pre-defined) nursing education/validation prior to employee functioning independently.

7. While maintaining own professional competence, assures annual skills validation program meets the educational needs of employees.

8. Assures compliance with all regulatory and other agency requirements, laws and statutes pertaining to the operation of the department.

9.Evaluates and approves purchases of departmental equipment and supplies.

10. Responsible for fiscal management including staffing, budget, and productivity standards.

11. Responsible for the formulation and revision of departmental policies and procedures.

Qualifications:

Required:

• Master’s degree in Nursing or health related field required or completed within twenty-four (24) months of hire/transfer
• Bachelor’s degree in Nursing
• Must possess current Michigan RN license
• Strong clinical background with emphasis on acute care
• Five (5) years progressive management experience
• CPR issued by American Heart Association or Red Cross Certification

Preferred:

• Acute care hospital experience.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off