Project Manager, EVS (Western Region)

This position supports Western Region Environmental Services accounts. Travel up to 80%.

Key Responsibilities:

• Proficient in the understanding and operation of the Team Coach, eFinance, Team Staff and other company software tools
• Supports Environmental Services accounts in the understanding and operation of system applications
• Collects and analyzes facility data including, occupancy data etc., develops appropriate staffing levels based on industry standards, company benchmarking and personal experience
• Surfaces hard to collect data through direct interviews, observation, experience and other methods – skillfully estimates labor components for each function and area. Evaluates and determines capital equipment needs based on staffing and function needs
• Performs equipment inventory
• Prepares the labor and non-labor costing in accordance with Company guidelines and protocol
• Identifies “hot spots” and program issues to be included in Sales Directors presentation
• Identifies and develops a corrective plan for quality and service issues
• Recommends best practice synergies, which may include bed tracking, call center concept etc.
• Functions as the Start up Captain for all new accounts
• Implements all Crothall programs according to the proposal, Company standard and costing
• When necessary, provides recommendations for the use of external resources
• Performs Operations Audits as needed
• Troubleshoots problem accounts, reviewing system implementation and application
• Provides support, training and recommendations to the on site management team
• Establishes and maintains “Foundations” level accounts for new and ongoing development of managers
• Provides orientation and management training to existing and new management teams. This training will include system application and day-to-day management practices
• At the discretion of the Regional Manager provides as needed support including survey, start up, marketing/sales, operations etc. in the area of Environmental Services for the Division and company
• Performs special projects as assigned

Preferred Qualifications:

• Bachelor’s Degree or equivalent work experience
• Five to eight years Director level experience in hospital housekeeping industry with high customer/client contact required
• Available to travel to accounts throughout the Western U.S.
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities
• Ability to maintain organization in a changing environment
• Exhibits initiative, responsibility, flexibility and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Ability to use working knowledge of working environment to meet established goals and objectives
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook