Assistant Executive Director

The Assistant Executive Director works with the Executive Director on all responsibilities related to the management and operations of the community. This includes supervising all aspects of personnel management, day-to-day and long-term operations management, licensing and ongoing relationships with referral agencies. The Assistant Executive Director ensures that excellent standards for the resident’s quality of life are maintained, as well as the outstanding standards for Team Members in the workplace. This position oversees the Health Services programs for our Health Care Center, Assisted Living, and Memory Care areas.

A current Nursing Home Administrator license (additional certification or education advantageous) is required with at least two years of related experience in long term care or an assisted living community. Candidates must have a strong understanding of all aspects of Health Care Administration, excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer skills.

RESPONSIBILITIES

• Assists Executive Director in all areas of administration. Assists with management process, budgeting process, policy and procedure development, systems development and program evaluation.
• Ensures that operating policies and procedures are followed and comply with Federal and State regulations in each level of care.
• Ensures the facility, grounds, and equipment are maintained in a clean, sanitary, and safe condition
• Recruits, hires, and oversees the appropriate levels of staff to meet resident and facility needs
• Helps prepare, oversee, and monitor the annual budget
• Resolves resident and family complaints and concerns
• Monitors sales and marketing initiatives and activities
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Develops and maintains the total Health Services program ensuring that the quality of care offered residents is of the highest standard. Acts as a liaison between licensing agencies, professional organizations and other groups to interpret the program of Health Services at Hermitage Richmond.
• Performs other duties as assigned

QUALIFICATIONS

• Bachelor Degree or Masters Degree in Health Care Management/Administration or related business degree required.
• Must be licensed by the State of Virginia as a Nursing Home Administrator
• Five years experience in long-term care facility/licensed nursing home with five + years of supervisor/administrative responsibility.
• Five years of progressive and relevant experience
• Experience in supervising and managing staff
• Knowledge of budgeting, forecasting, staffing, and scheduling
• Strong computer and internet skills, including Microsoft Office suite
• Strong leadership and motivational skills
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment

BENEFITS

• Dental Insurance
• Health Insurance
• Life Insurance
• Long-term Disability Insurance
• Medical Insurance
• Short-term Disability Insurance
• Vision Insurance
• Paid Time Off (PTO)