Social Services Manager

• Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out the responsibilities of the Social Services department.
• Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis.
• Collects and assesses data relevant to patients’ psychosocial needs, risk factors for psychosocial deterioration and responses to interventions.
• Implements social service interventions that achieve treatment goals, address resident needs, link social supports, physical care and physical environment to enhance quality of life.
• Completes required forms and documents in accordance with company policy and state and/or federal regulations.
• Coordinates discharge planning.
• Facilitates advanced directive decision-making process.
• Coordinates Family council.
• Coordinates grievance complaint process.
• Performs other duties as assigned.
• Follows confidentiality policy with regard to patient information spoken, written or exchanged with others.
• Complies with Infection Control guidelines.
• Complies with patient rights and regulations.
• Adheres to hospital wide and department safety regulations
• Serves as advocate for the patient/family to the Interdisciplinary Team and encourages patient/family participation in the plan of treatment and discharge plan.
• Works with the patient/family member, the Interdisciplinary team members, including physician and nursing, for appropriate plan of care, including discharge needs.
• Participates in QI activities that identify ways to improve patient care.
• Is knowledgeable of community resources and utilizes resources wisely.
• Makes sure arrangements for patient discharge are appropriately and safely carried out.
• Provides therapy and counseling services, case management, patient education and discharge planning specifically for the behavioral health population. Duties also assures that the related emotional and social needs of the patient are met and maintained on an individual basis.
• Completes initial assessments on each patient to include demographic and psychosocial information. Assures information is documented in medical record for each discipline to use.
• Serves as advocate for patients with mental illness and substance abuse issues. Coordinates care with other community providers.
• Completes accurate and thorough psychosocial assessment on a regular and timely basis.
• Appropriately assess and intervenes in situations of abuse or neglect. Makes appropriate Division of Aging referral and Child Abuse Hotline.
• Assists patients and family members with identifying discharge and follow-up needs for ongoing mental health, medical and other services.
• Completes required documentation on clinical record. Attends clinical staffing and provides input on patient status and discharge plan.
• Updates and maintains care plan to reflect changing needs of patients utilizing appropriate resources and documents patients and/or family response to education.
• Keeps abreast of regulatory changes. Participates in annual review and revision of policies and procedures according to JCAHO standards.
• Provides community resource information to patients and families.
• Demonstrates flexibility regarding workload, assignments and change.
• Uses education and expertise to act as resource for Social Worker I position for psychosocial counseling.
• Provides support and education to patients and families to facilitate and adaptation to illness and compliance with recommended treatment.
• Communicates with patients and families in a timely manner in regard to patients’ progress, needs, and discharge plans.
• Develops and maintains relationships with community agencies.
• Communicates patient goals and changes in status to other Interdisciplinary Care Plan Team members and utilizes input to revise care plan for optimum patient benefit.
• Makes independent decisions in routine and complex situations and informs appropriate persons of actions and results.
• Gives thorough information to Clinical Supervisor or other covering clinicians as needed.
• Maintains knowledge base through continuing education and applies knowledge to current social work practice.
• Working knowledge of Microsoft Office products.

Job Types: Full-time, Part-time

Salary: $19.00 to $23.00 /hour