TrilogyReal Estate Management, Inc. is a leading commercial property management company located in Downtown San Diego with over 1,500,000 SF of property under management. We live by the philosophy- The expertise of a Property Manager, the insight of an Owner.
We are seeking an experienced Property Manager to maintain a 422 unit, 2 building restricted income multifamily portfolio in the Downtown area.
The role of the property manager is to be the liaison between tenants, owners, accounting, leasing, and all property related vendors. This individual will provide leadership and team development to on-site staff, manage third-party service providers (e.g. janitorial, security, parking, contractors, etc.) to ensure alignment with company expectations of service standards, and oversee areas including the strategic and operational management of the properties in accordance with company objectives.
Essential Responsibilities:
- Operations. Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Customer service. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
- People development. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover.
- Marketing. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
- Leading by example. Instilling, maintaining and modeling the Trilogy mission to be a leading San Diego management company.
- Supervise day-to-day operations of entire on-site team, ensuring that all Trilogy policies and procedures are being followed.
- Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of overall community budget and finances
- Work with leasing staff to ensure that leasing/marketing goals are being met.
- Maintain positive relations with all community vendors.
- Coordinate special projects as requested by Regional Property Manager.
Personal Competencies:
- A competitive spirit
- High-energy
- Demonstrated leadership and strategic thinking skills
- Supervisory experience
- Warm, friendly and service-oriented philosophy
- High degree of flexibility and tolerance for change
- Ability to train, develop, lead and mentor
- Superior written and verbal communications skills
- Extremely computer literate
- Organized and detail-oriented
- Customer-service driven
- Able to multitask
- Financials experience/experience working with a budget
Qualifications:
- Minimum of a high school diploma, Bachelorâs degree preferred
- 5 years of on-site property management experience
- Excellent oral and written communication skills
- Experience in supervisory role and managing staff
- Experience in writing and maintaining budgets
- Proficient in Appfolio property management software or other similar property management software.
- General office, bookkeeping and sales skills
- Computer literate, including Microsoft Office Suite
Job Type: Full-time
Salary: $70,000.00 to $80,000.00 /year
Experience:
- Property Management: 5 years (Preferred)
Education:
- Bachelor’s (Preferred)
Work Location:
- One location
Benefits:
- Health insurance
- Paid time off
Typical start time:
- 8AM
Typical end time:
- 5PM
This Job Is Ideal for Someone Who Is:
- Achievement-oriented — enjoys taking on challenges, even if they might fail
- Autonomous/Independent — enjoys working with little direction
- Detail-oriented — would rather focus on the details of work than the bigger picture
Schedule:
- Monday to Friday
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