Infrastructure Project Manager

Company: New York City DEPARTMENT OF CORRECTION
Location: Queens, NY 11370

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    The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards the smallest jail system possible without compromising public safety. The DOC is solely responsible for maintaining a safe and secure environment for staff, visitors, volunteer and people in custody inside our jails. Importantly, safe jails enable DOC to providing people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with over 12,000 diverse professionals and knowledge experts.

    The IT Infrastructure Project Manager is responsible for a wide spectrum of Infrastructure project work, with a major emphasis on efforts related to the Implementation of three key projects; Wi-Fi upgrades, Headquarters LAN upgrade and our Data Center Core Switch upgrades. The incumbent will lead and manage these large scale and complex initiatives involving the latest CISCO technology. In addition, will coordinate the development of the migration strategy and tactical plans with our business users and vendors/service providers; assist in transition of new Cisco systems in place of older systems.

  • Planning and coordinating activities and resources for key projects and milestones.
  • Maintain roadmaps, project plans and dashboards for the organization’s IT team.
  • Establish and manage communication channels with stakeholders and business partners
  • regarding project delivery direction and changes.

  • Coordinating the development of strategies and project plans to migrate existing business
  • functions and workflows from current data centers to future data centers.

  • Gathering data to support business plans with minimum impact and risks.
  • Facilitate post implementation retrospectives and use the output to shape future planning.
  • Develop and track plans related to data center strategy.
  • Analyzing and managing the required deliverables for data center upgrades.
  • Managing status meetings with teams and service providers to ensure on-time delivery
  • and mitigation.

  • Participating in strategic planning sessions with all teams and management to determine
  • the scope and objectives of each project.

  • Gathers requirements from end-users and other key stakeholders to ensure that existing
  • and new technology solutions are in alignment with business needs

Minimum Qual Requirements

1. A master’s degree in computer science from an accredited college and three years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks at least 18 months of this experience must have been in an administrative, managerial or executive capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college and four years of experience as described in “1” above; or

3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or recognized accrediting organization and six years of experience as described in “1” above; or

4. A satisfactory combination of education and experience equivalent to “1”, “2” or “3” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State’s department of education or recognized accrediting organization and must possess at least three years of experience as described in “1” above, including the 18 months of administrative, managerial, executive or supervisory experience as described in

“1” above.

Qualification Requirements (continued)

NOTE: The following types of experience are not acceptable: superficial use of preprogrammed software without complex programming, design, implementation or management of the product; use of word processing packages; use of a hand held calculator; primarily the entering or updating of data in a system; the operation of data processing hardware or consoles.

Preferred Skills

  • 10+ years’ experience within a technology organization.
  • 10+ years’ experience in Project Management.
  • Has worked on complex projects with multi-disciplinary business teams, other than IT
  • or PMO Essential Skills

  • Experience with large-scale data center network design, strategy, and best practices.
  • Holistic understanding of all data center functions with a working knowledge of server,
  • storage, and network architectures (including co-location models).

  • Extensive project and program management experience with a proven track record in
  • successfully leading large scale technology initiatives from a cross-functional perspective.

  • Skilled in managing resource contention, stakeholder expectations, vendor relationships, etc.
  • Analytical mindset, highly effective at problem solving and decision making.
  • A personable and approachable leadership style; can collaborate with and influence
  • individuals at all levels of the organization.

  • Ability to proactively anticipate project risks and lead others to employ mitigation measures.
  • Ability to prioritize and handle multiple tasks
  • Excellent written and oral communication skills.
  • Ability to communicate technical information to nontechnical personnel Additional Skills a plus
  • Knowledge of IT security
  • Knowledge of DR and COOP for business

Additional Information

PLEASE NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program and also meet the education and experience requirements as listed in the job posting notice. Please indicate on your resume or cover letter that you would like to be considered for the position under the 55-a Program. 55A candidates are encouraged to apply.

To Apply

For City employees: Go to Employee Self-Service (ESS) – http://www.nyc.gov/ess and search for Job ID# 424461
For all other applicants: Go to http://www.nyc.gov/careers and search for Job ID # 424461
Submission of a resume is not a guarantee that you will receive an interview.
Only candidates under consider will be contacted.

Residency Requirement

New York City Residency is not required for this position