Head of Operations and Technical Services

Job Title: Head of Operations and Technical Services
Reports to: Chief Operating Officer
Employment Status: Exempt
Pay Type: Salary

Job Summary:

The main area of focus for this position plant and laboratory management, including production, quality, environmental health and safety, engineering and maintenance.

Job Responsibilities:

Operations and Continuous Improvement Component

• Ensure compliance of operations o Ensuring respect and enforcement of quality system policies o Ensure that the products are manufactured in accordance with the quality system and within the prescribed time o Coordinate the activities of each service so as to meet the tasks of the order o Ensure the management of the environmental impact.

• Implement continuous improvement measures and contribute to quality management

• Perform any other task contributing to the improvement of the procedures

• Ensure the implementation, training and use of new software to optimize processes

• To ensure the secrecy of all the information possessed at the site of the factory, by controlling the accesses and by guaranteeing the integrity of the computer systems

Organizational Development Component

• Coordinate project development and monitoring activities and establish priorities o Make projects progress and establish priorities o Participate in the development of the plant including research and development projects o Collaborate in the development of products requested by management and/or by customers

• See the implementation of indicators of performance (KPI) for the factory o Establish, in collaboration with the managers of each service, individual and team objectives.

• Plan, organize, direct and control plant activities and resources

• Coordinate management reviews and bring in elements such as technology improvement and optimization opportunities

• Report activities from the factory to the senior management

• All other tasks requested

Qualifications and requirements:

• Masters Degree in Chemical or Mechanical Engineering Preferred

• Bachelors Degree in Chemical or Mechanical Engineering Required

• Experience of at least 10 years within similar functions, in a regulated manufacturing facility. (Pharmaceutical, Food, or Natural Health Product)

• Strong ability to analyze and strategically interpret results

• Superior communication skills

• Very good knowledge of strategic business processes

Job Type: Full-time

Experience:

• relevant: 10 years (Preferred)

Education:

• Master’s (Preferred)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off