Digital Project Manager

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Company: Harvard Partners, LLP, Trusted Advisors to IT
Location: Charlotte, NC

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The Digital Project Owner will be supporting a UI/UX team in managing work deliverables and routing of work through different toolsets and processes. We are interested in self-directed, highly-collaborative, analytical, and creative individuals. You will be coordinating and supporting project work: trafficking design, research, and analytics tagging requests within the digital banking organization, supporting agile development teams with direct contact with business lines and other Senior Leadership. There is an opportunity to assist in building a larger team to support additional business lines and requests.

Primary responsibilities include:

  • Managing work intake and appropriate routing and work support.
  • Ensuring the UX team and tagging requests are inclusive of materials to start the creative work processes.
  • Ensuring project work is being completed and tracked on time within the relevant Jira board
  • Maintaining product backlogs in an Agile format to support the development team
  • Continually drive digital products towards a meaningful balance between user needs and business objectives
  • Managing monthly reviews of the secure environment for pathways that automated testing cannot monitor.
  • Supporting a knowledge center for ADA within user experience design in collaboration with the digital operations, compliance and risk teams.
  • Managing development, routing, and approvals of monthly status updates for lines of business to ensure timely publication of consolidated updates.
  • Managing key operational work.


Required Skills/Experience:
  • 5+ years of Project Management experience, preferably working with digital UI/UX or creative marketing teams.
  • 3+ years Jira and Agile experience preferred.
  • Ability to effectively solve problems, present solutions and resolve conflicts.
  • Strong interpersonal, verbal and written communication skills.
  • Creative, analytical and takes initiative, along with strong attention to detail Ability to work on competing priorities in a fast-paced environment.
  • Working knowledge of Microsoft Office software applications Word, Excel, PowerPoint.

About Harvard Partners, LLP, Trusted Advisors to IT

Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals. Some of our practices include: • Program/Project Management and “PMO as a Service”• IT Assessments • Business Continuity/Disaster Recovery • Optimized Infrastructure • Concierge Managed Services • Data Center Strategy, Transformation, and Migration • Cloud Management Programs • Security Assessments and Remediation • Staffing, technical & tactical Working with the client’s staff, vendors, and consultants, we deliver supportive and collaborative engagements where direct dialog, simplified reporting, productive meetings, and clear responsibility and accountability encourage active participation resulting in consensus-based business outcomes.