Dental Practice Manager

Full Job Description

Office Manager

Overview

A Private Dental Office in Dallas, TX area is seeking an experienced Office Manager. We provide a great working environment.

Office Manager:
The Office Manager is responsible for making sure the office runs efficiently and effectively and is a critical leadership role in our office as they directly influence the patient experience, patient retention and ultimately the overall success of the office.

Responsibilities

Efficient with billing- filing claims, inputting checks, A/R report

• Model outstanding patient service, written, verbal, and other communication skills.
• Identify team member strengths and areas of opportunity as it relates to patient skills.
• Train, coach, and mentor team members to optimal patient service levels.
• On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs.
• Help the dentist with personnel management, including performance reviews, performance improvement plans, and performance warnings.
• Attend meetings, training courses, and other learning and development opportunities as made available and/or required
• Partner with dentist to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business.
• Hold team accountable to regular and timely required workplace HIPAA, and OSHA training requirements
• Review operating performance results and take immediate steps to implement course corrective activity as needed
• Respond quickly and effectively to needs and inquiries of both guests and team members
• Assist in recruiting and hiring office staff
• Create staff schedules to ensure operational efficiency

• Support marketing and promotion initiatives
• Maintain staff compliance with company policies and procedures
• Maintain professional appearance and functionality of office
• Create and contribute to a supportive team environment

Qualifications

• High School diploma or GED required, 4-year bachelor preferred or equivalent of management experience in the dental field
• At least 5 years experience as dental office manager
• Sales and Customer Service experience is required
• Ability and willingness to multi-task, delegate, motivate, and hold others accountable
• Computer literacy and typing proficiency (preferred proficiency in the operation of spreadsheets, word documents, and dental software)- open dental experience is a plus!
• Knowledge of dental insurance and billing, knowledge of dental codes, terminology, and dental procedures.

Required Traits:

• Positive attitude and demeanor
• Good grooming and professional image
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to work well in a team environment
• Displays leadership skills and behaviors that contribute to superior performance
• Must be able to build a team and maintain positive energy in the practice
• Candidate must be reliable and honest

Competitive compensation dependent on experience and qualifications. We are looking for a long-term fit to grow both personally and professionally with the office.

Additional Compensation:

• Bonuses

Work Location:

• One location
• 9-5 M-F

Job Type: Full-time

Salary: $40,000.00 to $45,000.00 /year

Experience:

• Practice Management: 3 years (Required)

Language:

• Spanish (Preferred)

Shifts:

• Morning (Preferred)

Working Days:

• Monday (Required)
• Tuesday (Required)
• Wednesday (Required)
• Thursday (Required)
• Friday (Required)
• Saturday (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends required