The Facilities Management Division (FMD) – Quality Assurance Unit (QAU) is tasked to proactively monitor, inspect and report findings of the conditions of NYPD commands throughout the 5 boroughs. QAU also serves as liaison between maintenance teams and commands during and after sensitive facility related incidents.
The unit seeks an Associate Project Manager (APM) to support the project management and customer satisfaction work in the Quality Assurance Unit (QAU) within the Facilities Management Division. The selected candidate would be responsible for contacting the highest ranking member in charge of the facility at the time of incidents to ensure they are aware of the issues, how it is being rectified and determine if there are any other staff needs prior to maintenance teams leaving the location.
The APM will proactively reach out to the commands to gauge customer satisfaction and communicate to the maintenance teams to ensure the needs of the commands are clearly communicated. This position will play a critical role for improved coordination and customer service for the QAU. With expertise in the construction project management field, the APM would provide insights and coordination that is currently a significant need for ongoing maintenance of the Department largest facilities capital work.
1. A baccalaureate degree from an accredited college in engineering, engineering technology, architecture, architectural technology, landscape architecture, business administration, or public administration, and one year of full-time satisfactory experience in project management work, such as planning, administering, managing, coordinating, or expediting, for engineering and/or architectural and/or landscape architectural projects; or
2. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and five years of experience as described in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization plus any combination of college education and/or experience described in “1” above to make up the equivalent of five years of education and experience. One year of experience credit will be given for (a) each 30 semester credits of college education leading to a bachelor’s degree from an accredited college in engineering, engineering technology, architecture, architectural technology, landscape architecture, business administration or public administration; (b)
a Masters degree from an accredited university in one of the disciplines described in “1” above; or (c) a valid New York State license as a Professional Engineer, Registered Architect, or Registered Landscape Architect.
Experience which is primarily of a design nature is not acceptable towards meeting the qualification requirements.
For placement into Assignment Level II, in addition to meeting the qualification requirements for Assignment Level I, candidates must have at least one additional year of experience as described in “1” above in a supervisory capacity or have served for at least one year as a project manager for a large and/or complex construction project.
For placement into Assignment Level III, in addition to meeting the qualification requirements for Assignment Level I, candidates must have at least two additional years of experience as described in “1” above in a supervisory capacity or have served for at least two additional years as a project manager for a large and/or complex construction project
- Strong analytical aptitude, organization, communication and project management skills
- Ability to evaluate and handle multiple projects and priorities.
- Demonstrative quantitative and analytical skills
- Advanced customer service and interpersonal skills
- Ability to effectively communicate to different levels of stakeholders.
This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.