Sagebrush offers residential and outpatient treatment services in Great Falls, McLean and Vienna, Virginia. Our small, intimate treatment programs offer individualized and integrative clinical programming and therapy. We have created sacred places where clients come to heal and recover from the deepest sorrows and most difficult patterns of thought and behavior. Sagebrush provides a sanctuary where our clients can let down their walls, open their hearts and learn ways to find meaning again. Please visit http://www.sagebrushva.com to learn more about our philosophy, mission, and treatment centers.
Sagebrush Treatment Center is seeking a full-time Admissions Manager to join our team and be responsible for the operational processes of admissions in order to ensure client’s experience a smooth transition into treatment. The Admissions Manager is responsible for ensuring quality care and excellent customer service are provided to clients, families and referral sources. S/he answers phone calls, emails, and web inquiries in a timely manner to provide information about our programs and services to clients and families, as well as directs scheduling with regard to initial assessments, insurance verification and explanation. Other responsibilities include coordination with clinicians and staff to conduct pre-assessment telephone screens, mobile assessments or onsite assessments, and works in conjunction with clinical and medical staff to ensure clients are appropriate for the treatment setting at Sagebrush.
The successful candidate will have strong relationship and customer service skills, at least 5 years of experience working in behavioral health, mental health or substance abuse treatment industry, and progressive management and leadership experience. Other minimum education/ experience qualifications include:
1. Bachelor’s degree required with strong preference for a background in psychology, outreach, sales or clinical background.
2. Familiar with the Company’s holistic philosophy, treatment approach and a variety of the Company’s concepts, practices, and procedures.
3. If in recovery, 5 years continuous sobriety preferred.
Knowledge/ Skills/ Abilities:
Must be extremely organized and detail oriented.
Must be responsible and accountable.
Must be solution-focused.
Must have a high degree of common sense.
Must possess the ability to work independently or with limited direction or supervision.
Ability to prioritize and coordinate multiple assignments.
Able to set and adhere to boundaries.
Preserves the highest level of professionalism, respect and ethical standards during interaction with clients, colleagues, health insurance providers, and case managers.
Must take initiative and have a passion to help those seeking our services.
Ability to advocate for clients.
Sales experience is helpful.
Must be friendly, compassionate, and possess excellent interpersonal skills.
Adaptable to the needs, missions and goals of a growing company.
Competencies:
· Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
· Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
· Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
· Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
· Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
· Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
We offer our full-time employees a benefits package that includes health, dental and vision insurance, 401k plan and paid time off.
Qualified candidates are encouraged to submit both a resume and cover letter. All correspondence and letters of interest will be kept confidential.
Job Type: Full-time
EOE/M/F/D/V/SO
Job Type: Full-time
Education:
- Bachelor’s (Preferred)
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
Schedule::
- Monday to Friday
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