Vice President, Quality Operations/Administration

The Permanente Federation LLC (the Federation) is the national leadership and consulting organization for the eight Permanente Medical Groups (PMGs), which, together with the Kaiser Foundation Health Plans (KFHP) and Kaiser Foundation Hospitals (KFH), comprise Kaiser Permanente. The PMGs employ almost 23,000 physicians, approximately 90,000 nurses, other clinicians and staff, and provide care to over 12.2 million Kaiser Permanente members. The Federation works on behalf of the PMGs to optimize care delivery and advance Permanente Medicine – medicine that is patient centered, evidence based, technology enabled, culturally responsive, team delivered, and physician led. The Federation, based in Oakland, California, is dedicated to serving and leading Permanente Medicine, the Permanente Medical Groups, and Kaiser Permanente in support of our patients and members.

The Vice President is the operational partner for the Senior Medical Director of Quality and Co-Executive Director of the Care Management Institute (CMI). The Vice President will manage all administrative operations for the Senior Medical Director of Quality and Co-Executive Director of CMI (Senior Medical Director); provides leadership for The Permanente Federation Quality Team; and ensures that the operations are aligned with PMG quality strategies, initiatives and goals.

Essential Responsibilities:

• As a member of the TPF leadership team, ensures the execution of PMG’s strategy in the areas of: quality, patient safety, care experience, clinical education, service, people, efficiency, reputation and growth.
• Provides leadership, advice and counsel to TPF, PMG and KFHP leaders.
• Establishes clear expectations and supports achievement of performance excellence.
• In partnership with the Senior Medical Director, accountable for selecting, hiring, developing and leading TPF directors, managers and support staff.
• Promotes a culture of excellent service, quality and efficiency by valuing people, encouraging professional development and partnering with other leaders.
• Accountable for integrating efforts with other PMG and National initiatives to ensure alignment with and maximize efficiency toward national quality goals.
• Shares accountability for developing and implementing national approaches and solutions to improve the performance of key areas of operations.

Basic Qualifications:
Experience

• Minimum ten (10) years of leadership and / or management experiences, in a complex health care setting
• Minimum three (3) three years of experience in working with a large physician group practice managing/leading through influence and collaboration.

Education

• Master-s degree required

License, Certification, Registration

• N/A.

Additional Requirements:

• Extensive knowledge of the multi-specialty group practice model. Knowledge of Health Plan, clinic and hospital operations required
• Proven success in executive-level leadership, including experience in implementing large scale change
• Ability to work independently to further the vision of The Permanente Federation, the Permanente Medical Groups and Kaiser Permanente as a whole
• Demonstrated ability to lead and manage a team
• Exceptional analytic, conceptual, and business planning skills
• A proven track record of results in working with process management
• Demonstrated ability to work effectively with physicians and other professional leaders through influence and collaboration
• Outstanding leadership and communication skills
• Demonstrated experience in successfully managing complex organizational initiatives and change efforts in matrixed organizations
• Superior communication, consulting, facilitation, negotiation, conflict management, problem resolution, and consensus building skills
• Excellent written/verbal presentation and listening skills, and the ability to present complex information in a clear and concise manner to a variety of audiences
• Proven ability to provide professional/technical guidance to stakeholders
• Superior organizational and planning skills
• Demonstrated ability to foster a culture of innovation.

Preferred Qualifications:

• N/A.

PrimaryLocation : California,Oakland,Ordway One Kaiser Plaza
HoursPerWeek : 40
Shift : Day
Workdays : Mon-Fri
WorkingHoursStart : 9:00a
WorkingHoursEnd : 5:00p
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : Salaried, Non-Union, Exempt
Job Level : Individual Contributor
Job Category : Consulting Services / Project/Program Management (Non IT)
Department : Quality
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.