Vice President, Product Management

Plusgrade is an award-winning technology company at the forefront of ancillary revenue and merchandising in the global travel industry. As the market-leading provider in its category of upsell solutions, Plusgrade is generating billions of dollars of new revenue opportunity and powering leading travel suppliers in more than 50 countries. Honored with the prestigious Deloitte Technology Leadership award as a global leader in its sector, Plusgrade is also consistently recognized as one of North America’s fastest-growing technology companies in the annual Deloitte Technology Fast 50™ and Fast 500™ awards.

Plusgrade is headquartered in Montreal with offices in New York and Singapore.

The Role:

The Vice President – Product Management is responsible for the long term strategy of the Plusgrade products. This includes: leading strategy, product management, planning, and portfolio management for the product suite, as well as supporting other strategic initiatives. The role involves leading and developing Product Managers responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision and long term business plan, and working closely with engineering, commercial, product marketing and support to ensure revenue, profitability and customer satisfaction goals are met.

Responsibilities:

• Develop and lead the product strategy

• Drive innovation and growth

• Collaborate across the organization to establish strategic priorities for the business

• Lead the process for driving product portfolio investment decisions in support of the strategy (portfolio management, roadmaps, etc.)

• Represent Plusgrade business internally and externally

• Partner with the Engineering organization on technology transformation initiatives

• Support strategic partner negotiations and management

Key competencies required:

• Leadership – build a high performing team

• Leadership via influence – ability to generate buy-in, viewed as credible

• Ability to articulate a clear vision for the future of the product

• Ability to prioritize and define features that will achieve the most business value for their organization

• A structured approach to framing, communicating & solving strategic problems & opportunities

• Superior strategic mindset & agility – macro, long term view, grounded in fact and reality

• Executive presence and communication skills

• Ability to distill complex information into simple and meaningful insights & conclusions (and bring everyone along to drive alignment & action)

• Thought leader

• Process & action-oriented – not an “academic” strategist – someone who can make things happen (more of an “operator” who’s great at strategy formulation)

• Product management experience – diverse functional experience is a plus as long as the core strategy skills exist

• 10+ years of experience

• Travel/Airline experience is a plus