Transformation and Strategy Director

We have a unique opportunity for someone to contribute their talents and strengths as a Transformation and Strategy Director

At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.

Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

Reporting directly to the Global CEO of Plans this role is responsible for the oversight of the global plans transformation programme to ensure clear operational governance and controls are established. The role is responsible for the execution of a three year global organisational transformation program portfolio in conjunction with the wider executive and management team. The role will be a key contributor in designing and developing the Global Plans strategy in line with the business ambitious growth targets. This will involve working closely with the Global CEO of Plans and will oversee a number of matrix transformation projects.

• Collate and record the progress and issues of the multiple transformation programs and present them to the Plans CEO against stated deliverables and KPI’s
• Designs and implement a global transformation tracking and delivery plan that effectively balances cost, risk, service quality and business growth.
• Assist in the development and implementation of the Plans growth strategy, including definition of the vision, mission and strategic objectives for the business and engaging effectively senior stakeholders across the business.
• Work closely with the Plans executive team to deliver clear and focused business plans for key strategic initiatives
• Reviews projects and initiatives that will continually improve standards of service delivery, business unit efficiency, lower risk, increase profitability and lift competitive position.
• Deliver transformation projects across the organization in line with business strategy to deliver required revenue growth, cost reduction, business improvement or regulatory compliance.
• Contribute to the overall transformation program through strong people and financial leadership to ensure people are inspired and financial targets are achieved.
• Working with the Global CEO of Plans and Plans CFD to lead, development, implementation and monitoring of the Plans balanced scorecard to actively track progress against the Plans strategic objectives and to facilitate communication of progress to colleagues and stakeholders, including the CPU Board
• Act as a representative of the Global Plans CEO on designated steering committees of major transformation programs
• Works closely with the Office of the Global CEO and other transformation teams to align governance across all program efforts.
• Supports presentations to key decisions makers and investors.
• Resolves issues, agrees priorities and sets direction as a key member of the Global Plans Team.
• Support the Global Plans CEO on business development and M&A opportunities in conjunction with the Plans CFD

• Delivery of the Plans transformation plan to time and to budget

• Compliance with all applicable regulations within regions

• KPIs achieved in line with business strategy, risk appetite and conduct risk metrics

• Management of the programme risk profile

• Operating Environment &Context:

• As part of our transition to a unified global Plans business, we also need a strong business leader to add value to business strategy and oversee the delivery of the transformation programmes goals to time and budget.

Key Relationships:

Internal

• Global Group Executive
• Plans Executive and Senior Management team
• Front office teams
• Senior functional leaders throughout the business

• Office of Global CEO

External

• Advisors
• Corporate clients
• Industry group representatives

• Regulators

• As an employee of Computershare you must always:

• Act with integrity

• Act with due skill, care and diligence

• Be open and cooperative with all country-specific regulators

• Pay due regards to the interests of the customers and treat them fairly

• Observe proper standards of market conduct

• Complete all mandatory regulatory training and assessments when notified to do so by the company

KEY QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Minimum two years’ experience in executive or senior management role with P&L responsibility at a regulated Financial Services company.

Supervisory Responsibilities

The role will initially require direct supervision of over 2,000 staff worldwide.

• Ability to read/analyse/interpret complex documents; respond to sensitive inquiries/complaints; write speeches/articles using original techniques/style; make speeches/presentations on controversial/complex topics to mgmt./public groups/boards of directors.
• Fluency in spoken and written English is required.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

• Ability to work with mathematical concepts such as probability and statistical inference.

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to solve practical problems and work with a variety of variables.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the environment is typical of an open office environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

To learn more, visit us at http://www.computershare.com/mycareer

Your career is waiting.

Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.