Technical Project Manager- Entegral- Madison, WI

Company: Enterprise Holdings
Location: Madison, WI

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Entegral, is an integrated software platform that streamlines the post-accident process for service providers working to get a customer on their way and back into a vehicle. Entegral enables communications’ and collaboration between tens of thousands of collision repair shops, insurance providers and other industry professionals around the world.

Owned by Enterprise Holdings, the world’s largest car rental provider and operator of the Enterprise Rent-A-Car® brand, Entegral compliments the value of Enterprise’s acclaimed Automated Rental Management System (ARMS®) software by increasing efficiency through the entirety of the claims process. When paired with ARMS, Entegral is a business-to-business solution that enhances the customer experience from the moment after an accident to the completion of the claim.

Enterprise Holdings Inc., a recognized leader in the automotive and insurance replacement industries, launched Entegral. Enterprise Holdings operates – through an integrated global network of independent regional subsidiaries and franchises –Enterprise Rent-A-Car, as well as the Alamo Rent A Car and National Car Rental brands, in more than 10,000 fully staffed neighborhood and airport locations in 100 countries and territories.

Our Madison, WI based team is seeking an ambitious and talented career-minded professional who would like to make a difference utilizing their skill set, while working in a thriving agile-methodology environment. We offer competitive career opportunities, great benefits and promote a work-life balance.Our customers are some of the largest insurance companies in the world and all major auto manufacturers.


Responsibilities:

As a Project Manager, you will be responsible for planning, directing, coordinating, and monitoring IT projects for the Tech Services Team in support of SAFE. The primary purpose of this role is to provide leadership, mentoring, training, communication, and team demos for the Jira/Confluence Platform. In addition, creating, defining and prioritizing epics, features, and stories for the team. This position will be the first technical point of contact for the application, development, and operational teams when evolving or creating a solution. This includes migration from one service offering to another and decommissioning old solutions to minimize technical debt. The ideal candidate will have strong knowledge of Agile management methodologies and SDLC (software development lifecycle) phases. Proven leadership, mentoring and team collaboration skills are attributes for success.
  • Experience in communicating, managing, planning, directing, coordinating, organizing, and reporting on concurrent assigned projects
  • Maintains team project status and works to resolve technical or process related impediments
  • Understands and communicates the strategic direction (priorities) of the team. Provides leadership to the internal team
  • Facilitates conversations with teams when mapping services or new services to technical capabilities
  • Gathers business requirements for recommendation on current or new services to the application, development, and operational teams to support their products/solutions.
  • Aligns business processes with current technical solutions
  • Acts as an advisory for new solutions, recommendations, and improvements
  • Documents the current state of the team services and applications
  • Identifies team improvements to current processes
  • Provides input based on best practices for application roadmap and enhancements
  • Performs GAP analysis on hardware and software technologies
  • Committed to incorporating security into all decisions and daily job responsibilities

Equal Opportunity Employer/Disability/Veterans

Qualifications:
Required:
  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Minimum of 18 years old
  • 1-3 years’ experience managing projects in a large scale IT environment
  • Up to 20% domestic travel to provide support across Entegral locations
  • Availability for restoration of service activities related to outages and require being on-call
Preferred:
  • Bachelor’s degree
  • Experience developing documentation
  • Experience with Scaled Agile Frameworks
  • Knowledge of software technologies, tools, and processes