JOB SUMMARY
Servant leader and coach for one or more agile scrum teams ensuring the effective use and practices of the agile framework in achieving business value. Oversees projects and responsible for the scrum process from initiation to delivery.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Support stakeholders to ensure the highest quality products to our customers.
Monitor team velocity, throughput, burndown, cumulative flow and work with teams and release train engineer for improvements.
Facilitate all Scrum ceremonies, including: daily stand ups, backlog groomings, sprint planning, sprint demos, and sprint retrospectives
Owns and Resolves team blockers as it pertains to Sprints and Program increments.
Attend bug-triage meetings and help prioritize work.
Responsible for burndown chart and communicating actions to meet team commitments, keeping in-sprint stories organized and properly managed.
Manage, maintain, and utilize Agile Lifecycle Management (ALM) tools.
Report on sprints that are in-progress.
Coordinate project activities including updating document repository. .
Collaborate with agile team to ensure prioritized work is groomed, planned, and executed appropriately.
Collaborate with agile team to ensure prioritized work is groomed, planned, and executed appropriately.
Work with other scrum masters, release train engineering and project managers to ensure alignment on dependencies.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Experience working in medium to large scale consumer facing product development
Solid track record building and releasing new products from conception to production
Possess technical knowledge of multiple platforms and form factors (web, phone, tablet, TV, etc.)
Thorough understanding of the Agile Software Development Lifecycle (SDLC)
Ability to work in a fast-paced and collaborative Agile environment
Aptitude and eagerness to learn from a new environment and make an impact quickly
Ability to foster change
Ability to motivate others
Ability to manage complex and diverse projects, including multiple projects and tasks
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative to accomplish job duties
Ability to communicate with all levels of management and internal partners
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications; proficient in Word, Excel and PowerPoint
Excellent ability to work well with shifting priorities
Excellent ability to track multiple development efforts simultaneously and to be able to synthesize the results in fast paced environment
Understands both Scrum and Kanban methodologies and can easily inerchange based off team needs
Extensive experience working with JIRA, Confluence, or other Agile development tools
Great analytical skills
Good business acumen and sense of urgency to achieve business results
Education
Bachelorâs Degree in related field or equivalent combination of education and experience
Related Work Experience
4 years of related industry experience (Telecommunications, etc.)
3 years of experience as Scrum Master
Running agile development teams at an enterprise organization.
Preferred QUALIFICATIONS
Education
AGILE scrum certified (Certified Scrum Master-CSM), or equivalent.
WORKING CONDITIONS
Office environment
Limited travel