Home Care Administrator Head of Operations

HCA is seeking an experienced Home Care Administrator/Head of Operations to lead our Palo Alto, CA Team!

Our business is growing and we need a self-starting entrepreneur to take the business to the next level. We have been ranked by INC Magazine as one of the 5000 fastest growing companies in America – and are certainly among the most innovative in our industry. We are a senior home-care company with a mission to Change the Way the World Ages by providing high quality services to the aging community. We are a great company to work for, offering benefits, bonus plans and 401K! We make no exceptions to hire the best in every position and we hope that next great hire is you!

Our ideal candidate for the Home Care Administrator/Head of Operations has business development experience in home care, home health or senior care, and proven ability to build and lead successful sales and marketing, care management, and staffing teams. In addition, the ideal candidate has had a successful history growing a business, and expanding across multiple locations and geographic regions. The Home Care Administrator/Head of Operations has the primary responsibility to ensure overall growth and success of our office by hiring, training, and developing new team members.

We need a serious go-getter who understands our services and how we can actively impact the lives of the senior community through our superior service and unparalleled care model.

Responsibilities include:

• Developing the strategic road map and leading efforts to build a great home care team – in sales, care management and staffing
• Ensuring we meet our growth goals by developing a strong understanding of the home care industry, competitive landscape, and regional regulatory requirements
• Evaluating expansion markets and sourcing top-tier talent to join our team
• Playing an active role in our operations as needed and resolving day-to-day operational issues as appropriate
• Understanding and being able to step into the roles of marketing, client care management, staffing and employee management as needed, to support the overall success of the team
• Coordinating with the local team, as well as our corporate team, to ensure the quality of services meet HCA standards
• Participating in company-wide and regional initiatives as needed

Requirements for the role:

• 4+ years experience in Home Care, Home Health, Senior Living or Senior Care
• Self-starter and able to shift gears at any given time
• Problem-solver and a team-player
• Detail-oriented with excellent written and verbal communication skills
• Ability to keep up with the fast pace of a 24/7 environment
• Demonstrated organizational skills, flexibility, assertiveness and team orientation
• Tech savvy, comfortable with all Microsoft Office and Google products

In addition to these duties, we are looking for someone who is hard-working, ambitious, has a positive attitude, friendly, outgoing and professional. The Home Care Administrator/Head of Operations needs to be a problem-solver who can always carry a smile on their face and compassion in their hearts. If you think you’d make the next great addition to our team, please send in a cover letter and resume.

Perks:

• Opportunity to be a part of an Award Winning and Growing company!
• Competitive base salary + bonus
• 401k with industry leading company match
• Health Benefits
• Company paid life insurance
• PTO and sick days
• Company sponsored cellphone and laptop
• A supportive, fun, team environment and more!

If this sounds like a great match, apply today! We’d love to hear from you!