FM REGIONAL DIRECTOR OF OPERATIONS MD/DC AREA–HEALTHCARE DI…

Company: Compass Group USA
Location: Baltimore, MD 21201 (Downtown area)

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Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker’s Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at http://www.Crothall.com.

Job Summary

Job Summary:

The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to Regional Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport with our hospital clients in the Plant Operations Division.


Responsibilities:

  • Is well versed in all aspects of foodservice management, with a proven track record of success
  • Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans
  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
  • Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills
  • Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates.
  • Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved
  • Has a high level of resilience during stressful periods and the ability to handle last minute changes
  • Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region
  • Attends committee meetings to understand the needs of the client
  • Ensures consistent and fair administration of personnel policies
  • Manages planning, budget analysis and reporting for the Region and/or District


Qualifications:

  • Bachelor’s Degree, required
  • Five years of experience in plant operations management, required
  • Experience in large managed volume plant operations
  • Experience in P&L management
  • Contract-managed service experience, preferred
  • Strong leadership and communication skills

This is for the DC/MD area.


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Crothall is a member of Compass Group USA


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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Req ID:
344892

Crothall Healthcare

JULIE NELMS

SALARIED EXEMPT