Details: Don’t scroll past this great opportunity to fulfill your purpose on our management team in Madison Heights! Considered applicants will have at least 3 years of housekeeping management experience (healthcare setting NOT required). Typical schedule (subject to change/variation based on business needs) is anticipated to be Monday-Friday, 6:30am-4:30pm. Successful candidates will be good listeners who love being around others! The Assistant Director will have a team of 14 Associates.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary:
Assists the Director in all operational needs of the Housekeeping Department at an acute care hospital. Coordinates the tasks of the subordinate Supervisory and Management team. In the absence of the Director, acts as the administrative liaison between key client contacts and the department.
Responsibilities:
- Establishes and reviews standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility
- Plans work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
- Interviews, selects, hires, evaluates, and recommends termination of facility housekeeping personnel in accordance with facility standards
- Orients, trains, and supervises all housekeeping staff
- Completes regular inspections and evaluations of the facility; has the ability to recommend action items; assists with relocations within the facility
- Conducts regular staff meetings and communicate with members of other departments to coordinate housekeeping activities
- Schedules major project work, assuring that adequate staff and supplies are available
- Conducts regular inventory of housekeeping supplies
- Assists unit director with budget
- Follows-up on all client requests
Qualifications:
- Bachelorâs degree preferred; Hich School Diploma/GED required
- Working knowledge of all housekeeping procedures
- Must have at least 3 years of experience in housekeeping management
- Strong work ethic, intense drive and initiative for quality and customer service
- Excellent written and oral communication, listening and empathy, and problem solving (one-on-one and group) skills
- Ability to utilize a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements.
- Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID: 345026
TouchPoint
ERIN S PRINDLE
SALARIED EXEMPT