Sr. Operations Manager

At Pitney Bowes, wedo the right thing, the right way.

Asa Sr. Operations Manager IV for Pitney Bowes, you can too.

We have amazing people who are thedriving force, the inspiration and foundation of our company. Our thrivingculture can be broken down into four components: Client. Team. Win. Innovate.

• Arepassionate about client success.
• Enjoycollaborating with others.
• Strive toexceed expectations.
• Moveboldly in the quest for superior and best in market solutions.

You are responsible to provideday-to-day operational leadership for the Reading Presort Services branch, oneof the highest volume and largest presort branches in the company. The OMensures the overall success of a two building, three shift, 200,000 square footproduction environment, ensuring that the center has the proper operationalcontrols, administrative and reporting procedures, and people systems in placeto effectively operate as a productive,safe, and positive workplace. You will be responsible for the overallmanagement, planning, organization, and execution of all day-to-day presortingoperations and floor-level support functions within the two facilities.

• Be accountable for themanagement of all operations functional groups through subordinate managers andsupervisors, and for the selection, performance management, and professionaldevelopment of subordinates
• Maintain existingfacilities and equipment optimization through a group of technicians;recommends replacements and/or adjustments to facilities and equipment andassists in capital planning when necessary.
• Seek ways to improveservice delivery. Assesses the operationand its services from the client’s point of view. Uses customer feedback to drive service andquality enhancements. Emphasizes a team approach to providing great customerservice.
• Take personalresponsibility for quality. Maintain theoperation in an “audit ready” condition at all times
• Foster and support anopen, transparent, highly responsive, success-oriented culturebuilt on accountability, respect for people, and the highest standards ofintegrity and ethical performance.
• Buildrespect and credibility with stakeholders across the company
• Work to develop andmaintain productive business relations with internal and externalpartners. Consistently make yourselfvisible and available to associates across all shifts and schedules, as well asother leaders; promote a positive culture characterized by trust and fairness.

• 5-8 years in production, warehousing, and/or logistics management experience.
• 3-5 years general supervisory/management experience

• Providethe opportunity to grow and develop your career
• Offer aninclusive environment that encourages diverse perspectives and ideas
• Deliverchallenging and unique opportunities to contribute to the success of atransforming organization
• Offercomprehensive benefits globally (pbprojectliving.com)

Our Presort Servicesteam is a national outsource provider of mail presort services for first-classand standard-class mail in the U.S. and a workshare partner of the UnitedStates Postal Service (USPS). Our Presort Services network provides mailerswith end-to-end solutions from pick up at their location to delivery into thepostal system. Through our network of 33+ U.S. locations, and with our fullycustomized proprietary technology, we process approximately 15 billion piecesof mail annually and are able to expedite delivery and optimize postage savingsfor our clients.