Sr. Complex Claims Specialist (Directors & Officers)

Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!

Position: Sr. Complex Claims Specialist (D&O/Financial Services)

Reporting to: [AVP – Team Manager Executive Risks

Location: Atlanta or Chicago

About the Hiscox Claims team:

The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market. Complex Claims Specialists are empowered to manage their claims with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners.

The role:

The primary role of Sr. Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our Executive Risks products.

The Sr. Complex Claims Specialist will manage a full pending of Financial Services, D&O and litigated EPL claims, as well as provide thought leadership in multiple forums within and outside of the company. The Sr. Complex Claims Specialist actively engage in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership.

This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible

What you’ll be doing as the Complex Claims Specialist:

• Key Responsibilities: To perform all core aspects of in-house claims management, including but not limited to:

*

• * Strategize and maximize early settlement opportunities for Executive Risks Claims
• * Draft and Review coverage analyses
• * Monitoring litigation and managing local defense counsel
• * Continually assessing exposures and adequacy of claim reserves
• * Drive employee engagement by exhibiting passion about the company, values, business and our customers
• * Take lead in managing high exposure claims on team
• * Monitor litigation and manage local defense counsel
• * Attend mediations and/or settlement conferences where appropriate
• * Assists in preparing & presenting quarterly reserving packs
• * Actively participate in the Claims/UW/Actuarial feedback loop
• * Keep senior claims management adequately and appropriately informed of key issues
• * Liaising directly on daily basis with insureds and brokers
• * Maintaining timely and accurate file documentation/information in our claims management system

Our must-haves:

• * JD from an ABA-accredited law school
• * Bar admission in good standing
• * Minimum of 8 years of professional experience in the area of Executive Risks with an insurance carrier or litigation experience in Executive Risks with particular focus on D&O or Financial Services
• * Litigation and mediation experience
• * Ability to analyze liability and potential damages exposure
• * Experience monitoring outside counsel
• * Experience negotiating allocation issues
• * Experience drafting or reviewing litigation budgets
• * Experience recommending or setting reserves
• * Experience handling large volume of claims or litigation matters
• * Ability to manage case load independently and meet time lines
• * Excellent verbal and written communication skills
• * Strong ability to establish rapport and build relationships with clients
• * Team-oriented, with ability to excel in a collegial environment
• * Leadership and people management skills
• * 10% Travel Required

Hiscox Values

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Do the right thing however hard
• Quality: World class where it matters
• Integrity: True to our word
• Excellence in Execution: Consistent, timely, efficient delivery
• Human: Firm, fair and inclusive

What Hiscox USA Offers

• Competitive salary and bonus (based on personal & company performance)
• Comprehensive health insurance, Vision, Dental and FSA
• 401(k) with competitive company matching
• 24 Paid time off days
• 10 paid holidays
• Paid sabbaticals after 10 years of service
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary fruit and drinks
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength – all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox US

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 6 major cities – New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)