JOB SUMMARY
The purpose of this position is to lead individual, multi-disciplined real estate project solutions for clients, with direct accountability for project delivery.
Characteristics of responsible projects:
Risk: Medium
Duration: Midterm (weeks to months) Value: Typically < $2 Million USD
ESSENTIAL DUTIES AND RESPONSIBILITIES
The primary responsibilities of this position consist of planning and managing business transition and relocation projects for corporate offices. This is a lead management position responsible for the overall direction of activities associated with relocation projects ranging in size from 10 to 3,000 people.
While possessing strong written and oral communication skills, this individual must have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, project managers, architects, engineers, building managers and physical movers.
Duties include the following:
Develop overall relocation strategy including a detailed move plan for each department impacted by the relocation to minimize or eliminate disruptions to client’s business operations
Develop roles and responsibilities for client’s internal team members and external vendors including managing resource requirements
Lead and oversee the relocation project team
Coordinate and chair move team meetings
Develop detailed move scope of work
Develop communications plan to keep client leadership, move team and end-users informed of move plans and activities leading up to and including the physical relocation
Develop and train a network of departmental move coordinators to service as “conduit” between Move Team and end-users
Develop overall relocation budget and cost tracking
Track and monitor project budget to control project costs
Develop relocation schedule including detailed break-down of major tasks and resources required
Develop project contingency plans
Develop scopes of work for each subcontracted service associated with the relocation – i.e. physical move vendor, IT support vendor, move supplies etc.
Work with client’s procurement and legal departments to develop and issue Requests for Proposal for all move-related vendors
Provide vendor bid analysis and recommendations
Develop move database using Microsoft Excel to track and disseminate end-user move information
Mail merge move database to develop pre-printed move labels, signage and drawings
Create and provide reporting on internal and external service level agreements and KPI’s
Develop detailed move logistics plan for all move phases
Provide training in the overall move process to internal and external team members
Audit move process for best practices, lessons learned and process improvement
Coordinate post move activities and lessons learned
Required Skill Set
Ability to quickly gather and understand detailed information about the client company, their industry and business operations; establish good client relationships
Excellent communication and interpersonal skills
Strong verbal and written communication skills
Must have the ability deal with people in all levels of the organization (admins to CEO)
Must be able to present to groups of people (10 – 50)
Must be able to provide calm reassurance to client and help them through very stressful phases of projects
Leadership abilities to take charge of a project and gain the trust and confidence of the client
Ability to schedule and organize tasks based on client needs and project constraints
Excellent time management skills to start and complete multiple layers of tasks concurrently
Strong attention to detail
Excellent logic and reasoning skills
Resourcefulness and ability to make sound decisions quickly
Solid understanding of current business technology
Willingness to work weekends and possibly some holidays
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor’s degree (BA/BS/BEng/BArch) from College or University in a technical area of study. Minimum four years of related experience and/or training.
CERTIFICATES and/or LICENSES
PMP (US and/or Canada) and LEED AP preferred.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to read and understand architectural drawings. Knowledge in MS Project, leases, contracts, and construction practices. Working knowledge of Smartsheet and AutoCAD preferred, but not required.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
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