Manager

MANAGER Altitude Trampoline Park Spokane

INTRODUCTION

The Manager with Altitude sets the tone for their park. They will ensure everyone staff, customers, community LOVES Altitude Spokane. Above all, they will be responsible for contributing to a successful business from staffing, to marketing, to Scheduling. A successful Manager at Altitude Spokane will:

• Believe hard work should be fun
• Radiate an infectious energy felt by everyone entering the park
• Exude maturity with an exceptional ability to work with parents
• Lead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safety
• Oversee park maintenance with an obsession for cleanliness
• Provides or performs services or duties as required by General Manager

PRIMARY JOB RESPONSIBILITIES

Leader of the Staff:

• Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment; developing personal growth opportunities
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
• Sets the tone for the staff operations through staff meetings and events

Party and Event Management:

• Facilitate creative and entertaining birthday parties and group events
• Schedule, coordinate and manage birthday party and group requests
• Supervise, schedule, and train party staff

Park Financial Performance:

• Assists General Manager in developing strategic goals by gathering business, financial, service, and operations information; identifying and evaluating trends and options; defining objectives; evaluating outcomes and progress

Customer Experience and Atmosphere:

• Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
• Contributes to team effort by accomplishing related results as needed

ADDITIONAL RESPONSIBILITIES

• Cash Management and budgeting
• Payroll/Schedule
• Marketing
• Maintenance
• Provides or performs other services as needed or required by Corporate and/or Owners

CONTROLS OVER WORK

Works under direct supervision of General Manager and Owners, who will indicate general assignments, limitations, and priorities.

SKILLS AND KNOWLEDGE

• Preferred 2-4 years of management experience
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy
• General understanding of HR policies

Brand: Altitude Trampoline Park

Address: 1441 N Argonne Rd. Spokane, WA – 99212

Property Description: 57 – Spokane

Property Number: 57