DIRECTOR OF PATIENT REGISTRATION – BUSINESS SERVICES (Dillon…

• Shall demonstrate leadership and commitment with respect to the quality management system by, promoting the use of the process approach and risk-based thinking, engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements, promoting improvement.
• Plans and administers, directly and through subordinate supervisory personnel, the effective management and delivery of the Registration process and responsibilities for all of McLeod Health.
• Develops capital, expense and salary operating budgets, working with appropriate parties. Develops and implements appropriate methods to monitor budget compliance and resolve variance.
• Participates, and conducts monthly revenue cycle meetings with Hospital Administrator.
• Maintains cooperative working relationships with various hospital personnel and physicians in order to resolve problems, enhance smooth delivery of services, and to plan for the future. Attends and participates in department meetings as required by job function and title.
• Maintains knowledge of current trends and developments in the field through continuing education. Presents new information and demonstrates knowledge by making suggestions for operations.

Qualifications/Training:

• Minimum of 5 years’ experience in a Healthcare environment
• Must be proficient in Microsoft Excel and Word (data tables, graphs, pivot tables, formulas)
• Written and oral communication skills with persons of all ages and diverse backgrounds
• Excellent customer service skills

Licenses/Certifications/Registrations/Education:

• Minimum of a High School diploma/GED from an accredited school

Work Schedule:

• Full-time, 80 hrs bi-weekly