IT Project Manager

Join our team! First American’s National Commercial Services division provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company’s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® list for the fourth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit http://www.careers.firstam.com

Job Summary

IT Project/Program Management focuses on projects that involve software development as well as hardware/infrastructure projects. The IT Project /Program Manager oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, and issue resolution. Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects and work groups.

Essential Functions

• Responsible for managing projects and subprojects / work efforts, typically of medium to large size and complexity
• Developing project deliverables including project plans, schedules, and status reports
• Facilitating meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items; gathering, organizing and distributing project related documentation
• Conducts risk monitoring and controls during a project’s duration to ensure ability to achieve expected outcomes, on time and on budget
• Manage project budgets :including develops project cost estimates and forecasting
• Participate in the creation and execution of project work plans and revise as appropriate to meet changing needs and requirements
• Manages the integration of vendor tasks and tracks and review vendor deliverables
• Manage day-to-day operational aspects of a project and scope
• Manage day-to-day operational aspects of a project and scope

Knowledge and Skills/Technology Used

• 8 years’ experience or more with Microsoft Office Suite (Word, Outlook, PowerPoint, Access, Excel, Visio)
• 4- 8 years’ experience with Microsoft Project and PPM Tools
• 4 – 8 years or more Title insurance/Mortgage acumen and IT experience
• Understanding varies IT delivery methodologies (RUP, ITIL, Agile, Waterfall)
• Leadership skills to inspire coworkers to attain goals and pursue excellence.
• Detail oriented possessing high organization and planning skills.
• Strong analytical skills as well as ability to work independently and within a team environment
• Professional communication is a must: Communicates project status to team and business owners throughout the duration of the assignment to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project
• Ability to self-start and be versatile in a dynamic environment
• Strong problem solving skills
• Listen to others and accept input from team members
• Manage day-to-day operational aspects of a project and scope
• Listen to others and accept input from team members
• Strong Leadership skills: Ability to build team cohesiveness to achieve results

Typical Education

• BS/BA preferred or equivalent experience.

Typical Range of Experience

• Typically have 4 – 8 years of directly related experience.

License or Certification

• PMP Certificate Required
• CSM (Certified Scrum Master) Preferred
• Information Technology Infrastructure Library (ITIL) Certification preferred

First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.